Dolphin S2000, M600, M400, Active 3000 and Active 60 Customer Reviews
Read customer experiences with Dolphin robotic pool cleaners purchased through Pelican Shops. Reviews are grouped by model and listed newest first.
Dolphin S2000 Customer Reviews
96 selected reviews: 83 five-star, 11 four-star and 2 three-star reviews.
View the Dolphin S2000 at Pelican Shops
The pelican s2000 works very well to clean all surfaces of my pool. I feel it is even more efficient while in floor only mode and picked up 99% of all debris on the pool floor. I was honestly shocked at how clean the pool looked after its circuit. It’s a bit pricey but the quality is definite and I would buy again. I do wish it came with a caddy however, but no biggie to store and carry.
The customer service and guidance from Pelican Shop is fantastic. They responded quickly to all the questions I had for them
Great experience and service since we live in FL and the shop is out of state. They helped a great deal in us selecting the right cleaner for our pool.
This is the best pool cleaner we have had.
Recieved S2000 pool cleaner. It works great on walls and floor. Great suction! My steps are steep and curved so the cleaner backs down after the first step, and never gets stuck or tangled with the cord. Dauphin warns not to use corded pool cleaner in the rain due to control unit is not water proof. The collection basket is easy cleaning with hose. I recommend this cleaner because it does a wonderful job.
Has made doing my pool myself so easy.
I am happy with my purchase of a Dolphin S2000 from Pelican Shops. They provided a chart to make comparing the different robot pool sweeps easy. Ordering was a breeze and the Dolphin arrived quickly as promised. I would recommend the Dolphin S2000 and Pelican Shops to friends.
This is my second dolphin and I believe they are the best pool robots out there! They do what they are supposed to do, and last.
The information on the website was extremely helpful and the pool cleaner is working well. We love the ultrafine filter that comes with the unit. We are one season in going strong. FYI - it is comforting to know we have a two year warranty and that Pelican has such an outstanding service option for units purchased from them.
Easy to set up. Works like a charm.
Overall, I am pretty happen with the Dolphin T2000. It does well cleaning walls and water line. It does go up the first two steps and is somewhat successful cleaning these. It will not get the very top step but it isn’t that big a deal. Our pool is about 42’ x 16.5 ft so it is really pushing the limits for this machine. I always have to run a second cycle beyond the initial 3 hr cycle time. It does have a large debris basket that is easy to empty and clean.
Purchased a Dolphin S2000 corded and it is amazing. Highly recommend this machine. It' a game changer. Removes all the fine dust/dirt. Could not be happier.
Easy folks to deal him product is great
Great place to purchase, great customer service and product knowledge!!
Works well
Great experience overall.
It is great at cleaning the pool, and the pleated filters work really well. The manual control seems kind of ridiculous to control, but that is not what I bought it for. The cleaner does what I bought it for very well.
the large basket is easy to clean and having the app lets me know how much time is left. worth every penny how well it cleans. this is my second matrons and both are super. the video by Pelican shops helped me make my decision. i was in norway, saw the video and ordered it excellent so far
The ordering process was extremely easy . I did everything via a phone call . Both gentleman I talked to ( two separate phone calls ) were very helpful and knowledgeable. I received my pool vacuum ( from New Jersey to central Illinois) in just a few days after ordering.
Performs as described and is very efficient. I am very happy with it.
Great store
Installed S2000 a couple of weeks ago. Cleans extremely well. It replaced an S200. I very much prefer the S2000 over the S200 because it allows for scheduling cleaning for many weeks in advance versus one week at a time for the S200.
My pool has never been so clean! Very easy to set up and use, quickly cleans my pool, and almost no effort. We have an outdoor inground pool (no screening), so debris is a constant. We used to have a Kreepy Krauly that did a reasonable job but not able to do the hot tub area nor any good on the walls. It also required a lot of set up, tear down, and cleaning the pool filter afterwards. Now we are spoiled to having a spotless pool and hot tub all the time!
Works as advertized
Robot works great and is exactly what I needed. Appreciate the knowledge of the staff in making sure I got the appropriate one.
Does a good job cleaning my pool, and picking up that fine dirt and upper walls very good suction, it does get caught on my drain though.
my S2000 does a fantastic job of cleaning my pool !!
I was turned on to Maytronics by a neighbor. He says his pool guy cleans the Dolphin filters every week, but with the wind we’ve had the past couple weeks, I clean ours after every use. It takes 2 minutes and it’s ready to go.
Zero regrets! This robot cleans my entire pool from top to bottom. Saves me so much time and effort!
Great pool vacuum
Great pool cleaner just not too great on cleaning jacuzzi
The ordering process online with Pelican shops was easy, fast and accurate. The Dolphin S2000 works great in our 20K+ gallon pool. It picks up multiple small leaves still on a little branch to fine silt. The operating system couldn't be easier: Connect the power supply to an outlet, connect to the S2000 and put it in the pool. That's it. It runs for about 2.5 hours. As suggested by a technician at Pelican I remove it from the pool when it's finished. I highly recommend Pelican shops and the Dolphin S2000.
Perfect!!! Large in ground pool at our home. Does the job well. In my experience, corded it the way to go!!
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The S2000 does exactly what it says! Thank you for a great product!
Pelican was great to work with. I found there helpful videos on line. Then went to the website which was easy to understand and then since I live in Florida I decided to call. The staff was very friendly, knowledgeable and informative. Even though they are in NJ and I’m in Florida this was a great purchase for me and they stand behind their products.
Does a GREAT job and cleans the water line. It does miss a few spots (mostly in the corners). I picked up a cheap wall/corner scrubber and that gets what's missed.
Works wonderfully
It has potential but im very disappointed, first there are several places online that say this robot has a pickup mode/button, it does not, secondly it claims it has smart navigation/mapping HA! What a joke, that feature either doesn't work or its dump as a box of rocks, this is the issue im most disappointed in and ready to return due to it, it literally on every single cycle no matter what goes behind my steps, gets stuck and shuts down, absolutely useless, it it had legitimate navigation or mapping it wouldn't keep doing this and its not open back there, I have bars on each side of steps that kept last robot out but this one just forces itself through and up and over the bars and can't get back out ,this pos needs memory mapping to avoid this crap which I thought it had but apparently it does not, thrid the latch for the basket compartment keeps sticking and have to play with it to open. 4th the tracks constantly make a popping sound, not sure if this is normal and lastly the first one arrived completely broke and cracked, atleast they quickly sent a replacement, it does clean the floor, walls and water line great but it massively needs memory mapping and real navigation not whatever joke system it has now
I did a lot of research on pool robots. I was set on a cordless model. But after reading your information I realized that the dolphin corded model was the right one for my pool. It cleans my pool spotless. I’ve used a Polaris pressure model for years. My son saw this and is buying one for his pool. Thank you for the detailed comparison chart and usage advice!
I'd love to give 5 stars, but that would mean perfection. The folks at Pelican Shops are fantastic. They get 5 stars. There is one issue with the S2000, so 4 stars. And from what I've seen, pretty much all these robots have this problem. It gets hung up on the pool floor drains. It'll get high centered, and the treads just spin, but are not touching anything. Maybe Maytronics could design a periodic water jet from the bottom to lift it a bit. That might get it repositioned so the treads can grab something and get it moving again. It is still the best pool cleaner I've ever had.
Just amazing, hope it stays that way!!!!
This Dolphin does a pretty good job cleaning my pool. First let me say the pool is Grecian and octagon shaped, 18x36’ fairly large. It has a lot of corners, six different walls meet together in the bottom sloping in from the walls to 8.5’ depth. The cleaner even with an active brush cannot get into these. I would not advise a cleaner without an active brush (meaning it rotates constantly & doesn’t rely on forward motion to move it). One active bush is good, 2 is better yet. It does seem to miss overall areas at times & it takes mine the longest run time setting to do the job. This is my first electric cleaner so I have nothing to compare to. My plan was to clean once weekly taking in & out. That’s not sufficient. It still keeps me from having to brush & vacuum the entire pool so that’s why I gave it a 4.
I watched the viedo on pool vacuums and felt much more informed and your warranty and ability to service it and cover shipping cinched the deal. Very happy with my purchase
It does a good job, but when it goes up the wall sometimes when it gets to the top, it just stays way too long. I would actually like to know if there is a way to disable it being able to go up the walls.
Pelican made the decision easy and provided excellent pre sale support.
The S2000 arrived quickly and it has been operating great! I can’t believe I went so long without having one. It’s easy to use, easy to clean out and keeps the poor sparkling clean. I couldn’t be happier.
It is working perfectly so far. my pool has never looked so good.
This pool cleaners works well. The only thing I do n I t like is that I wish the cord from the control box to the cleaner was about 5 feet longer
love my dolphin!!! It does a fantastic job keeping my pool beautiful
Very effective.
Was so surprised to have a human pick up the phone. He helped me place my order and told me how to redeem the rebate. Great company- very pleased!
I did a lot of research on the internet and was impressed with the Dolphin shops information on all pool vacuums. I called and decided on the S2000 and it arrived in two days. Easy to install and the pool has never looked as good. The machine is easy to use with the wifi option.
Works great I even had a lot of very fine sediment in the pool and the dolphin helped tremendously
Great customer service and so glad I went with the corded Dolphin S2000. The online review of all the new models and what they replaced was very informative. Might have paid a little more going thru Pelican but down the road it may pay off.
Easy to set up, and works great! Bigger than I expected (good thing)
It was easy to set up and works very well. It climbs the walls of the pool up to the skim line like a champ!
From ordering to usage, this was a very streamlined and easy process. 10/10 would highly recommend.
The Dolphin with 2 filter types is keeping our pool clean, clear and sparkling.
Faster and esiser to clean than the creepy crawler
The purchase went smoothly. A great business to work with. Salesperson on the phone was very polite and helpful. The S2000 has worked as advertised and does a great job cleaning the pool. I recommend working with Pelican Shops
It’s been great thanks
The Dolphin S2000 (Wally as we named it) is as simple to operate as it gets. Plug in the master controller and connect the chord from the robot and drop it in the water. Use the mobile app to set cleaning mode and press start. It’s that simple. What I’m really impressed with is the way it removes the grit from all the surfaces including the walls, and I also noticed my tiles are brighter than usual before using the Dolphin. It does a great job job in the main stairs and the pool looks awesome. Hope you check out my video.
Cleans bettet than expected. Easy yo program and manage.
placed order on phone and the person taking my order was very knowledgeable and helpful
Excellent customer service and excellent product!
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This is our first pool robot. It cleans the pool well and is a lot of fun to watch. So long to the vacuum pole and that unruly hose. Wish I would have bought one sooner.
Excellent cleaner. Simple set up and love the different settings on the app.
The shipping was right on time. We love our new Dolphin - this is our 3rd one!
Working great! Got it to replace an 11 yo Dolphin. Great products. This is our 3rd Dolphin.
Pelican shops was awesome to deal with. I highly recommend them for your pool robot needs.
I had watched several videos of other Matronic robots, but Pelican reviews were great. They listed the pros and cons of each robot. I was able to speak with them on the phone because I live in Florida. They were very helpful and helped me make the best choice for my pool. They shipped it the next day. I love the fact that they warrantied my product and will pay for shipping to them if there should be a problem. I highly recommend them.
Your company was amazing to work with. Answered all my questions and product showed up to my door fast. The amount of time this frees up for me is worth every penny. Mad at myself I wanted so long to buy one.
I did not get my $50 rebate
It has been used over a month and so far I’m very pleased with the overall job it does. The reason I gave it 4stars is because it doesn’t clean my steps. It tries to get up on them but every time it gives up and goes back to the floor. Staff, website and reviews were extremely helpful. Wouldn’t change a thing. I would order from them 100% of the time.
Working well so far.
So far, so good. Love that I don’t have something looked to my filter system with 35 feet of hose all the time. Sweeper works great.
I had a Polaris pool sweep for many, many years but I like this pool cleaner!
Works great Quick shipment
The S2000 works perfectly and much more thorough than my old Nautilus CC. Thank you Pelican Shops for being easy to do business with!
Waiting on my rebate very happy with product and recommendation from you
While I very much like the ease of setting up and using my Dolphin Pool Vacuum, it does not thoroughly clean my pool in the standard time period. I need to run it longer to do so. In additon, I have a 12' step ledge on one side of my pool that is about 12" wide and it does not clean that.
Works great!
The robot does a fantastic job with the micro filters! Actually removes dust and pollen and algae, not just scrub it to settle to the bottom. Pelican shops delivered quickly and the rebate was fast!
Not only did I have the best customer experience (wasn’t expecting that level honestly) but the unit performs insanely well! Love the options, WiFi connectivity, app scheduling, but the cleaning is SUPERB! I will ALWAYS buy from this group moving forward. No brainer. BEST customer service, lowest price, best warranty, and super quick shipping. It was truly too good to be true. Awesome work pelican!
It works great. Cleans my pool and is easy to use.
The s2000 has made maintaining and cleaning our pool so much easier. 100% worth the investment
So far its excellent! Does a great job
Works great. Even gets some of my steps which I didn't think it would be able to get.
My Dolphin robot definitely has made my pool cleaning job so much easier. After 11 years of wrangling vacuum hoses, connecting to my sand filter and pump and manually vacuuming for hours on end I finally got a robot. I have not had to manually vacuum since it arrived. I wish I had bought one sooner. My pool is 30’ round and I usually let it run through a 3 hour cleaning cycle daily or every other day. The manual drive function doesn’t work that well. I do wish it would climb the wall for me to pick up when it finishes instead of me having to pull it up to the surface with the cord. I tried to use the manual drive feature for that but it is too much trouble and takes too long. The cord does get a little tangled but it isn’t hard to unwind. I do take the robot out of the pool, untangle and hang the cord nicely, rinse the unit and cover after each use. It was quite expensive so I want it to last a long time! Overall I am happy with the robot.
Works great much improved from my old dolphin.
Does a great job
Excellent and works well. Seems to clean everything well with minimal work.
Much better than Polaris 280
Great robot. No regrets. Does the job
Dolphin M600 Customer Reviews
274 selected reviews: 252 five-star, 15 four-star and 7 three-star reviews.
View the Dolphin M600 at Pelican Shops
Had an arthritic Active 20 for 6 yrs before the M600, and the difference is amazing! We'll see how it likes oak leaves and acorns, and later the pollen and more oak debris. Could have done without the caddy, tho. This is FL and the pool cleaner does not travel, just goes in/out of the pool.
The cleaner does an amazing job! A little heavier that I expected, but just means I probably need to put it in and out of the pool instead of my wife.
John is an expert and willing to share his knowledge. My decision to purchase an M600 was easy once I knew the unit that would meet all my expectations. I have had the M600 for approximately a month and could not be happier.
Its really good, works great. The robot does everything it says it does and leaves my pool remarkably clean. As far as I can tell this is the best robot out there and I did a lot of research. I bought this after having an absolutely terrible experience with Aiper sending me a dead product and trying to get out of their return commitment. Pelican is the best!
Picks up the Arizona dirt.
Very pleased with my purchase. Everything works as good or better than advertised. I have a covered pool with most of the cleaning needs are on the floor. The robot does its thing under the cover and cleans the floor better than ever with much less power used than the previous cleaner. The app with all the cleaning modes is very helpful and makes things very quick and simple giving me full control. Thanks for this great product.
Great experience with Pelican. Called and ordered the M600 and it arrived a few days later. Everything works perfectly.
So far, so good. Look forward to see how clean everything is after the first week of use. Easier to maintain from that point forward. App is inconsistent.
It's a workhorse, but it fails to overcome a small 8" shelf below the waterline. Given that, it's not able to brush the waterline. I would expect with AI that it would be able to map the pool and become very efficient at cleaning (like my 8 year old Roomba). Instead, it randomly bumps around the pool without any indication of a pattern it's following.
It is working great! The folks at Pelicans Shop were so easy and nice to work with.
Great product!! Love it so far
This is the pool cleaner that I have needed for years. Love the optional filters to meet any needs. The app has been great so far. Love the pick me up feature. When the cycle is over just ask it to come to the surface to be picked up. No need to tug on the cable to bring it to the surface. Very cool. Love that I can drive it manually if needed. Just takes a little getting used to. Highly recommend this pool cleaner.
Very happy with my purchase
This is my 2nd M600. The first lasted about 4 years then quit. After considerable research, i determined that the M600 is still the best robot on the market. Couldn't be more pleased with the service and price I got from Pelican!
Speedy shipping and great telephone support to choose the right pool robot.
Great vacuum!
Sunday morning and WallE is working to keep my pool sparkling!
The online information is thorough. The phone support and back-up is reassuring. My new dolphin arrived as promised. Getting it set up and running was very easy. My new Dolphin M600 works perfectly. I will recommend the Dolphin M600 I used my last Dolphin for near 20 years.
Recomend
M600 works great!
Pelican Shops provides the shopper with the most detailed information out there. Their website makes sense out of a bewildering array of products, even within the fantastic Maytronics brand. And don't overlook their videos. I bought the M600, and though it is pricey, I couldnt be happier with my robot! Scrubs the waterline like nobody's business!
Our water has never been this clean! Amazing difference from our suction vacuum hose that we used for years. We also will not need to backwash nearly as often because so much silt and fine particles are captured in the fine mesh screens of our Dolphin. We love it!
I've had the m600 for about 2 months. The process of ordering and receiving it was smooth and without any issues. It was delivered within 2 or 3 days. Being in NC I like the way Pelican has designed their business model. Feels local though many states away. The machine works as well as is claimed. Pool is clean! The app has been flawless. I like knowing when it will be done in planning for large swimming groups. The 1 hour bottom clean came in handy when a group was coming then and not enough time for regular clean. So far a definite step up from the Premier.
He works every nite with his disco lights going to make the pool beautiful during the day.
Rating only; no written review provided.
The dolphin m600 has been amazing. It keeps my pool spotless.
Fantastic pool vacuum. I thought that my pool water was clear before, but it's noticeably cleaner now. It's amazing how much fine silt that it picks-up that I can't even see on the bottom of the pool. Wish I had bought an M600 a long time ago!
This machine is the best choice I’ve made to maintain my clean pool.
The M600 is the best pool cleaner I have ever owned
Wish I had purchased it a long time ago! Saves me plenty of time and does a great job cleaning the pool!
It does a great job. I had an old Polaris. This thing is like a Cadillac compared to a Yugo. I’m having to learn it. I love the basket. So much easier to clean. The only drawback is I had to pull up instructions online. No big deal. Just a little extra work. I won’t ever go back to regular Polaris.
This is a huge upgrade from my Nautilus CC plus. I never imagined that my pool water would look so crystal clear. This has cut back my pool maintenance time to a minimum, well worth the cost.
Pelican1 is the BEST, I LOVE my robot M600!! Absolutely makes my pool sparkle. Would definitely recommend buying from them. Service is spectacular!
Love the dolphin! Cleans the pool great. Worth the investment!
Everything was ordered and delivered as expected - zero issues
Personnel at Pelican was knowledgeable, courteous and provided pro's and con's on the different models and I settled on the M600. I had a Premier robot previously, worked well for 10+ years and finally decided it needed a break so I purchased the M600. Good service, app works well and the fact that you can instruct it to walk up to top of pool when taking it out of the pool is a great feature.
Shipped quickly and arrived in a new, unopened box. Would purchase from them again.
This purchase of the dolphin M6 was an easy as you get, lived up to the expectations placed by the seller. Works like a charm
New to us so we will see. So far, so good.
This Robot is a game changer in keeping the pool clean. So EASY.
Does an excellent job of cleaning our pool and we only have to use 2-3 a week.
I replaced my pressure side cleaner with the Dolphin robotic cleaner and couldn’t be happier. I like the control I have over the time to clean and the type of cleaning I need. The remove the robot feature is also great.
Works great.
Love this little robot. It does a fantastic job! Thank you Luke!
So far so good. The cleaner is working grea!
The cleaner does a great job of sweeping up the tiny pebbles and other small things in the pool. The only thing I am disappointed in is the apparent randomness of its path on the bottom of my kidney-bean shaped pool. There are some areas that it does not appear to completely clean. However, the good news is the fact that I can "drive" the robot with my cell phone to get to those areas - not ideal but at least I can clean up the few remaining areas somewhat efficiently.
I bought the M600 about two months ago. Does a great job cleaning the pool and filters and basket are easy to clean. Buy one you’ll love it!
M600 works. Does what they say it does. Only had it about a month, but so far so good.
i used it 2 times so far it works
Great coverage of the entire pool. Just drop it in and push the button. I could not be any easier.
Great product! Does a great job cleaning the pool and easy to use.
Lives up to expectations and more. We named it ROBERTO. the robot. He’s part of our family.
I am very happy with my experience with Pelican1 Shops and the Dolphin M600 pool robot. The Pelican1 Youtube video was very informative and took the mystery and confusion out of the many different brands and models of pool cleaners. The comparisons in the video helped me decide on the M600. Based on the quality of the video and the information in it, I decided to buy the robot from Pelican1. The purchasing experience was easy and pleasant. The robot arrived within a couple of days of the purchase over the phone. I have used the robot several times a week since then and am very pleased with its performance. Thanks to Pelican1!
I received the best education from pelican
Took a leak of faith and placed our order after having returned the same model the year before for malfunctioning. This unit has more than met our expectations and continues to clean every other day. Couldn’t be happier.
Experience buying the Dolphin M600 from Pelican Shops was excellent. They answered all of my questions and the whole process was seamless.
Everything I was hoping for . Perfect pool all the time
Received my M600 today got it right into my 16 X 32' by 11' deep pool. This cleaner is beautifull it did a great job for a first run and me learning how to use it . It might seem like it's a bit expensive but if you average out all the skimmer cleaner's that cost aprox $700.00 and seem to last about 3 yrs. It was definetly the right choice for me as it will be the last cleaner I will ever have to purchase. Gota love it.
We love it!
The M600 has been extremely efficient and easy to set up and use. So far, I have been impressed. We will see how the next full year of use plays out. Thanks Pelican 1
My pool guy us so impressed he is recommending it to his other customers considering a robotic pool cleaner. (he was previously recommending someone else's product)
Really enjoying the power of the M600. It is very thorough and is able to handle my 20x40 even with a 9.5’ depth and steeper walls in the hopper. It is easy to clean and the app is easy to operate.
Set up was easy and quick.
The M600 pool robot works great! Very easy to use and it does a great job cleaning the pool and water line. It is also easy to clean the filter and when finished and store with the caddy.
Great robot vacuum and Great service from Pelican.
Quite frankly my old Dolphin DX6 seemed to cleaned the pool floor better than the M600. While the top basket is easier to clean the bottom bag cleaned the pool floor better. The M600 signals it is full rather quickly when there isn’t much debris in the basket. While the M600 has more cleaning options I generally use it on ultra clean for 2.5 hours (maximum option) and it still leaves debris on the floor I would have expected it to pick up.
This thing almosts climbs out of the pool cleaning the water line. It is awesome.
Replaced my Dolphin Premier with the M600. Works great, connects with the phone app easily. Cleans the pool very good
Easy purchase through Dolphin. Online directions were a little confusing and took awhile to navigate even though someone tried hard to make it user friendly. Love the product!
Best pool vac ever. I’ve had several. Definitely worth it.
Good experience
Everything went as smooth as advertised. This shop does exactly what they say they do. Look after their customers. Very pleased
Works well
This is a serious pool cleaner. It is easy to clean with the pullout basket, and it has plenty of power for climbing the walls. Others have mentioned the sideway motion when cleaning tile line...awsome!
Sometimes you just get what you pay for. This one might be a little pricey but, in my mind, it was worth it because it does a fantastic job. My pool has never looked better in the 13 years I have owned it. The kids use the pool a lot more because it looks so inviting now. I previously had a Pool Shark robot, and it helped, but it did not do a particularly good job and it often got stuck on the drain cover. It also did not make it all the way up the walls or do the water line. This thing gets just about every last inch of the pool. It does the floor, the walls all the way up and the tile. It even gets on to the steps to a certain degree and a shelf that I have on the other end of the pool. I have occasionally seen this one get stuck on top of my tall drain cover, but it's smart enough that after a few moments it figures it out, reverses its little thrusters and blows itself off of it before landing in a safe spot to start again. I've also been using another brand of solar skimmer that's been helping quite a bit. The filters in this are very fine and it gets so much more out of the pool that I seem to be using less chlorine as well. I have thrown this in immediately after my pool guy got done and it pulled up a whole bunch of stuff he missed in its filters. I can't speak to longevity yet, but if this thing lasts a reasonable amount of time, I'm very happy with the purchase. I'm not going to take off any stars for it, but I would prefer that were more controls on the power supply instead of solely having to use the app to change things.
The m600 is an amazing machine. Works great cleaning the bottom and walls. It picks up the small particles and the leaves. Grad I made this purchase
Great!!
Works fantastic, with easy operations and cleaning process.
I have named it Bot and it is so easy to use, I love all the features it has!! Great cleaning machine!!
Seems like it is worth the price tag. I’ve used it several times since purchasing and really like the job it does. It’s very powerful and get my pool completely clean every time. I would definitely recommend it to others
Decent but not great, definitely not worth over $2k . I have a fully functional 10 year old Maytronics Dolphin p5. I Never had issues with it, I simply wanted more filtration and an “upgrade “ but the m600 actually was not an upgrade, more of a downgrade!! …. The brand new M600 barely gets up walls and I mean barely!!! It slides off the walls and floats back down to the bottom more frequent then actually climbing the walls, so I ONLY use floor only mode. The m600 does NOT come to the surface when it’s done either. It just sits there. Good luck with the manual controls to get it up and out!! The m600 definitely leaves something to be desired. I am not saying it’s bad or junk but it is not great nor worth over 2k either. …. Just saying you will not be very impressed by the multiple things it CANNOT do!! Now for the filtration , it’s spot on , the caveat is You will have to go behind everywhere it misses on the floor and or cannot stay on the walls. Keep in mind this pool is 💯💯 crystal clear, zero algae and the 10 year old Dolphin p5 laps this thing and climbs walls with zero problems and I mean ZERO!! Maytronics needs to scrap this unit or make this thing weigh about 10lbs lighter and add some actual traction, seriously this thing is so ignorant it does wheelies on the flat floor of the pool. The extra blow ports/jets to keep this unit on the wall is an absolute joke!! Save the $1k and buy a lesser model Maytronics. The unit has close to 70 full (2.5hr) cycles in the pool and has never got any better from day one so don’t let the Ai “it gets smarter” fool you. Gets stuck everytime on the main drain (even turned off) so you will have to go get it off. Just keep in mind, not much about the m600 is set it and forget it… it’s 2.5 hours of babysitting. I would give it a 2.5 out of 5, ….and yes, I would DEFINITELY sell the m600 💯💯💯💯💯 to recoup at least some of my money.
The M600 seems to function well. My only problem is with the caddy. It was designed for an earler design of the Control Unit but the caddy was not updated when the Controll Unit was changed. I like to keep the control unit in the lower position where it gets less sun. When I tilt the caddy to move, the Control Unit falls out. One would think that for a premium priced unit, they would have considered an adaption before shipping. Possibly you could send me a prototype fix for this for testing?
Should have bought one years ago. We named it Bob, and he is the hardest working member of our pool cleaning team.
Could not ask for anything more in respect to performance the floor, walls and water line are highly clean.
The informational video The Dolphin Doctor put on YouTube was so helpful. The video is the reason I choose to buy our Dolphin from Pelican Shops.
Very happy so far seems very reliable and does a great job cleaning our pool.
I purchased the Dolphin M600 a year ago, and to say I am thrilled with it would be a massive understatement. I had never owned a robotic pool vacuum before because I am incredibly picky about my pool’s water cleanliness. I honestly didn't believe a robot could match my meticulous standards—but I was completely wrong! This vacuum performs flawlessly and keeps the water absolutely pristine. I love it! I also purchased the storage cart and cover, which I consider an absolute must-have for keeping everything perfectly organized and protected. If you are on the fence about making this investment, let me clear it up for you: do yourself a favor and buy it. I highly recommend both the vacuum and the cart without hesitation. Do not waste your time or money on the cheap, cordless models flooded all over social media right now. My neighbor bought one of those, and it doesn't even come close to the power and thoroughness of this machine. The M600 is worth every single penny!
Hello hiccup with the initial delivery and this company made it completely correct without even relying on the parent company very satisfied and very happy would highly highly recommend them
Excellent pool cleaner! The app works well so does the " Pick Me Up" option at the end of the cleaning cycle. Pelicanshops1 were very helpful. It is worth the expense. There is no price on peace of mind and quality performance.
Read my review on Google Reviews. The short version is these guys rock when it comes to Maytronics / Dolphin pool robots. Super knowledgeable both in sales and service.
Pelican customer service experience has been A1 this far
Very rep on the telephone
Works great
Works exceptionally well
Great shopping experience! I did a lot of research before I purchased the M600. The great folks at Pelican Shops answered my questions with ease. The cleaner works better than we expected. Glad I made the purchase!
Pelican shops was great to work with, good communications and their warranty repair offer is the best. This Dolphin M600 has worked great. Pro's: Climbs the walls easily, cleans the water line and tiles, 3 year warranty and the clean out basket is much easier than the Dolphin Premier model. Con’s: Expensive and weight (comes with a cart)
Couldnt be more pleased with this product!!!
Great shop, great product.
Really like the new pool cleaner
So far, it is working as expected.
Great service and great product
I’ve only got to use it a handful of times. So far it’s been great. Easy to use, easy to clean, easy to store. I’ll come back after next season and update, if possible.
Great product
Exceptional cleaner. Good, not great app. Pelican has awesome customer service!
Pleasure dealing with Pelican Shops!
'+
It really works well. Amazing. My pool floor is full of acorns and other The basket is full after a clean. Its rare that I find a product that works as I hope it will and is advertised.
Great service
My second one! Great service and great price!
Should have got this a long time ago. Pool never looked better. Easy to use
It’s still in the early stages of my dolphin m600 but so far it has been amazing, it cleans my entire pool which is 20x40, love how it gets the walls and tile clean. So far I love it, very easy to clean.
I have had 2 Polaris Alpha in the past. They did a better job.
The process was informative, quick, and easy.
I have had my in ground pool for 8 years. Bought this vacuum cleaner last year(2024). I can’t say enough good things about it. Easy to use and clean, about 10 minutes. My pool chemicals have been so much easier to maintain. Haven’t had any issues, wish I would have gotten one from the start.
So far, I like the the pool vacuum does the job that I can't do anymore.
It works great- the only reason I gave it 4 stars is because of the app (doesn’t always work & requires 2.4 ghz instead of 5g internet) Wish it had a remote control rather than the app
Great
I discovered this pool cleaner after watching a great YouTube video created by Pelican. The video was helpful in understanding the features that I needed and I called them an ordered this device. An added bonus of working with Pelican is they actually provide warranty service and pay for shipping to return the unit. I have used it six times and I am impressed with the quality of the robot and the effectiveness of the cleaning process. I have always done my own pool and hated dragging out the vac hose and priming it to get proper suction for the vac head. I did not always succeed in getting the pool bottom clean. This robot has power that exceeds the pool pump suction and it is very easy to use and cleaning the onboard filter is very easy. I highly recommend this pool cleaning robot.
Thoroughly cleans our 18x36 in ground pool and steps. Love the park feature. Easy to clean out. Super quiet. Software needs some improvements as it is a little slow to respond but it does work. I only used the Bluetooth connection as the WIFI in the pool area is unreliable.
Great experience, knowledgable and helpful staff. Fast delivery works great
Wish I had fired my pool company 4 years ago and bought this. Our pool is so much cleaner.
We have had this pool vacuum once before and we loved it. Purchased a new one after 5 years and worn out parts, and it still does not disappoint. Does a great job crawling and cleaning walls up to water line. The basket is large enough that it can clean the toughest jobs.
Ordering was quick and easy and the product is great. Lots of good support documentation the Pelican web page. The cleaner is terrific. Climbs the walls and the active cleaner brushes does a terrific job cleaning. Love it and such a time saver.
Love this robot and am especially impressed with the way in which it picks up fine silt/sand. I have had lower end Maytronics/Dolphin robots and it just did not compare. The M600 was definitely worth the extra money. Also, staff at Pelican was great when I called. I thought I knew what I wanted when I called to order, but he was great answering questions about the different models. Pretty good for a phone order!
We moved into a home with a pool this summer and inherited a used Aiper. It did a decent job except it frequently got stuck spinning on a drain. After its death we wanted to get away from cordless bots and chose the M600. My 4 year old grandson named him T-Rex which seems an appropriate name based on his appetite for gobbling up debris. While I can’t speak to T-Rex’s longevity we have been very satisfied with his performance both on floors and walls. He does a better than expected job on corners and the diving well. He initially sat once on the drain but it hasn’t happened since so he may have been messing with me. The M600 is a bit pricey but thus far has performed as advertised and seems to be a very solid pool robot and we are happy with this investment.
Even the dog likes the light show as it cleans
Simple to get working. Cleans well, I was actually able to save on my electric bill since I don’t have to run my pump and filter all day like I used to. This thing will actually pay for itself just in electricity saved.
Pelican was responsive and delivered as promised.
My cleaner has been working great.
Great customer service. Delivered as promised the next day.
The website is an excellent resource and did a great job explaining the different Dolphin models and features. This made choosing the proper Dolphin model very easy. Also, the prices are very competitive and the purchasing process was both very secure and easy.
Had to replacectye first one due to a power cable issue. Pelican shops sent out a replacement and it works great!
AMAZING AMAZING AMAZING customer service at Pelican!!!! And love my new robot M600!!!!!
Excellent customer service, super fast shipping, all at the very best price that we found.
The M600 is a Cadillac in the world of robotic pool cleaners. I've had a Maytronics Dolphin Deluxe 4 from the time I got the pool built and this M600 runs circles around and out cleans it hands down. Ease of basket emptying and cleaning is awesome. Remote feature via app is a big plus too. So far I have zero issues with it.
This cleaner has made a world of difference in the clarity of our pool water. I am very happy with it and will definitely use this type of pool cleaner from now on.
This has made pool cleanup a breeze, it does a great job grabbing the pollen, leaves and debris that invariably ends up in the pool, and is easy to empty and clean out.
Fantastic job and service from Pelican and great product!!
John was super helpful. I bought this because of his video on YouTube and how knowledgeable he was on the phone. The cleaner works great!!!!
This pool sweep is excellent! So much better than others I have tried over the years. It is heavy when you take it out of the pool but not a huge problem.
I originally purchased this due to lots of pollen I was getting in my pool. I was disappointed that it didn’t do as good jobs. I had hoped on the pollen. It would blow as much of it into the water as it would pick up making the pool cloudy I don’t believe any robot would do any better than this one in this scenario. For all other cleaning duties and debris, including the waterline this works very well.
Cleans very well and filters the water nicely. Only complaint is it sometimes gets stuck on the bottom drains. Also, it would be nice if there was a button to retrieve it from the pool on the motor and not only on the phone. Sometimes kids or other people want to take it out and have to use the cord.
Purchase experience was great they spent the time to go over everything and even suggested a cheaper option Shipping was extremely quick and the robot it amazing Every run I’ve done it gets better and better
The Dolphin M600 is probably overkill for my pool but it has been fantastic. The Dolphin M600 is easy to set up and my pool has never been cleaner. The caddy it comes with also makes it easy for transporting and storage.
Love the convenience of just dropping it in the water and letting it clean. The basket makes it super easy to dump out debris and rinse off the filter. App gives a lot of options for clean time and areas which I appreciate.
Great experience with this company and this robot works perfectly. it has completely changed the way that I have to clean the pool throughout the week and on the weekends and has also minimize the work from the pool company....
It really cleans well and love the way it stays at the top to remove from pool. Also, the app is great!
Works great!
MK600 works great. Our pool has never looked clearer.
Easy to order, awesome product!
Great information on the YouTube channel.
Excellent customer services
Seems like the basket full warning comes on quicker than it should when there is larger debris in pool. App is not great. Other than that, great product after a week. And I would buy it again.
The Dolphin M600 has worked great. It thoroughly cleans the pool, far better than my Polaris. It also 'polishes' the pool by removing fine sediment/dirt/pollen.
I had a great experience with their customer service! I called last night with a few questions, and to my surprise, they called me back first thing this morning to walk me through how to purchase the M600 Dolphin vacuum. Their responsiveness and helpfulness really stood out. One of the main reasons I chose to buy from them was the excellent customer reviews and the strong warranty they offer which they truly stand behind. That level of confidence gave me peace of mind in making the purchase. If the vacuum performs as promised, they’ve earned a customer for life. Thank you again for the outstanding customer service and support!
Thanks for making the transaction easy and smooth. Great machine and easy to use!
Cleans great but extremely frustrating user interface. Completely dependent on app which has horrible connectivity and functionality. Pick me up mode is disappointing as the robot often goes to an inaccessible spot of the pool (like the waterfall). Disappointed in Dolphin as this feels like a beta product.
Excellent
Excellent customer service
New pool owner, but this vacuum is amazing!! It cleans like nobodies business!! Can’t compare to anything else, but the amount of stuff that it picks up from bottom of pool is impressive!!
Excellent pool cleaner. Best I’ve ever dealt with.
Replaced 8 yr old M 500 with M 600. Love it!! Great technology advancements.
I purchased after I tried out the Aiper Scuba S1 Pro. I concluded that battery-powered robots are not a good match for my pool/my workflow. I recorded M600 and played back at 20x and can see the M600 had great coverage of the double-kidney shaped pool I have. No issues with main drain at all.
We're having a great time watching the Dolphin M600 go back and forth cleaning the pool, and periodically climbing up the wall to the water line. We initially wanted a battery-powered robot so there wouldn't be a cord in the water, but the M600 is working out fine.
We have fiberglass pool with a sun ledge that is the full width of the pool. The M600 climbs the steps and gets on the sun ledge but runs out of water and reverses. It does the floor the best and does a decent job on the walks and waterline. The ultra filter does a real good job filtering fine dirt that gets kicked up and swirled around.
It's the best robotic cleaner I have ever had. It's a little pricy but does a great job.
Very helpful advice over the phone with the team at Pelican, great robot. The M600 makes it easy to keep the pool spotless!
Works like a champ! Great recommendation from Pelican, worked through all of my questions over the phone. Smooth ordering and delivery process. Highly recommend.
Great, takes all work off of us......Works great on my large L shaped pool
So far it's great
for the price i expected better
I consulted by phone and got what I needed. I got rid of my pool guy the day my Dolphin arrived. Very happy and the robot does a great job.
Great advice on what model to get.
This is a great robotic cleaner. Running it through the app has been very easy and flexible. The only downside so far is the fact it can’t clean my Baja shelf. The experience with the folks at Pelican couldn’t have been easier, and very informative.
In pool after a rain storm
I love it , works great
Very knowledgeable representatives, great support!
Order was simple and delivery was within 2 days. Sales team answered all my questions and helped me choose the best robot for me. App was easy to set up and works great except the manual mode takes some getting used to the lead time. Pool has never been so clean and all I have to do is drop it in, take it out, and empty the basket. Money well spent, only wish I would have gotten one sooner.
Great customer service and wonderful overall experience.
Even though I live in California, I ordered from across the United States. Pelicon Shops is extremely knowledable on all thier products. I purchased a Dolphin M400, and as promised if I didn't like it, I could send it back within the first 30 days. Even though I liked the M400, I decided to go all out and purchase the M600 model. No hassle sending it back, they paid for shipping it was very professional. Sincerely Sam De La Rosa
Great service great product
So far so good with this guy. Does a great job and really appreciate the help from Pelican to land on the M600.
I have used my M600 5 times and so far, I'm loving it! What a joy to not have to drag out the vacuum hose and prime it and manually clean the pool. My experience with Pelican was equally satisfying. I watched their videos before making my decision to purchase. I also spoke with John personally over the phone and he promptly cleared up any of my remaining questions. Delivery was impressively fast and initial setup of the machine was a breeze. Post-use cleanup is easy especially after the unit climbs up the wall for retrieval. The only remaining question is how long this unit will last. It appears to be built very well.
Very quick service! Cleaner does an excellent job and is easy to clean out.
Order process over phone was super easy and efficient. M600 got here a day earlier than the guy estimated. $300 less than my local pool retailer. Assembles pretty quick and had it in the pool in no time. Saves me a ton of time and does a great job! Walls have never been cleaner! Vacuums up a ton of stuff and keeps all the dirt out of the big filter. With 2 boys and their friends it gets dirty quickly! Wish I had done this years ago. Love it! Worth every penny!
The M600 is awesome! Also the staff at Pelican are very knowledgable and helpful.
We love our new Dolphin M600! After 18 faithful and solid years of service, it was time to retire our old Dolphin unit (it still works and we have it as a back up!!!). We knew we wanted a Dolphin and we knew we wanted the best they had to offer in the residential series. We have been so pleased. It picks up the smallest dirt and trash to the larger chunks and leaves. It truly makes pool maintenance a breeze. We paired it with a solar skimmer and now we literally don’t have to do hardly any manual labor… I’d call that a win!
Fast delivery. Easy to assemble . Works great in the pool. Easy to clean. Much better than older aquabot. Pelican shop was very easy to work with. Highly recommend !!!
I have to say, my experience with this store was really A+ start to finish. We have been considering a pool robot for several months (just remodeled our pool) and have gone down many Youtube and Reddit spirals trying to get educated. There was one particular Youtube video that was particularly helpful distinguishing between all Dolphin models and one chart I kept seeing flying around the internet made by Pelican Shops. As luck would have it, when I called the shop, I spoke with John who was the creator of that helpful video! He spoke with me at length about the different models, helped me solidify which one I wanted at a great price, and ultimately facilitated my order. We are overjoyed with the robot and how well it's kept our new pool clean (a completely different level than our old suction side cleaner) and the 5-star customer service experience from Pelican Shops, and John specifically. I wholeheartedly recommend anyone reading this and considering a Dolphin to give Pelican Shops a chance at your business. I have been 110% pleased at every step of the way.
I ordered the Dolphin M600 from Pelican Shops on Friday May 24, going into the Memorial Day weekend, and it arrived the next day with free shipping. I ordered over the phone and it was a simple, quick process. The rep was knowledgeable and able to answer my questions. Highly recommended! There is also a great video on Youtube that explains the differences between the many different pool cleaners. It seems they update this video each year when new models are released. The video is a must watch if you are in the market for a pool robot.
Very happy with my choice to do buisness with Pelican. John was more than very helpful with the entire process. I tried the M400 and the M600. The M600 is exactly what I was looking for. And for those that are concerned about its price, always remember, you get what you pay for. I highly recommend Pelican, John, and the M600.
Can't say enough about Pelican or the Dolphin. Pelican service, shipping, and communication, were outstanding!! Friendly and knowledgeable staff that was extremely helpful. The Dolphin was undoubtedly the best pool cleaner I have ever used. It cleans very thoroughly and relatively quickly. Handles all types of dirt and debris with ease. It might be pricey, but it's well worth it!!
Nice company to work with. Shipped fast. Product works well although navigation logic seems a little stupid at times. Usually have to run it a second time after a storm to get everything. I've tried other Amazon units out of China and this one is definitely better. Overall pretty happy with it so far. My pool is medium large freeform with a sun ledge and several steps.
Best price! When I called they were very helpful and not in a rush! M600 works amazing
Great experience. Very fast processing and delivery. Great transaciton.
Watched the video reviews online, excel breakdown analysis, called them and had a knowledgeable and enlightening conversation. If you want to know which robot cleaner to buy and which one to avoid, watch learn and give these people a call. Thanks for the help and I highly recommend.
Super easy ordering over the phone. Don't buy a robot online, you get a better deal from the dealer!
Works great, very easy to use with phone app. So glad I purchased this vac.
I couldn't be happier with my Dolphin M600. It's a game changer in terms of keeping my pool clean. The folks at Pelican Shops were awesome! They answered all of my questions and provided great advice. I'm a big fan and highly recommend!
I had the Sigma from another retailer before realizing I hated that it didn't have an active brush. I reached out to Pelican Shops and asked about 30 questions and they politely and patiently answered all of them. I decided on the M600 and I can't imagine having anything less than this. The basket is incredible. Having the double filter all the time is really convenient. I'll be coming to Pelican for all my pool needs in the future!
This is an outstanding robot. It does have an issue getting onto the tanning ledge because the water is so shallow but that’s to be expected from any robot with respect to a tanning ledge. Pelican Shops provides the best customer service of any business with which I have worked, A++++ for both the M600 and for Pelican shops!!!
Great experience with Pelican Shop. Sales person called me back right away and he walked me thru options for my application. Very accommodating to discount codes and promotions. Package arrived within 1week, very fast shipping and delivery (NJ - TX). M600 is working great. I don't have a huge pool, but it gets the job done all the same. I have a Polaris cleaner also which relies on water, but since M600 doesn't require water pressure, I'm able to run the pump at lower rpm, easier on pump maintenance I hope.
I have a large in ground pool and the M600 does the job. The filter basket is large enough to handle most cleaning challenges. So far, no issues whatsoever with the performance of this robot. Sales person at Pelican was the most helpful customer service rep I have ever spoken to. Top notch sales, top notch robot!
Great product, fair pricing, and an extremely helpful in making a choice. This is the place to order for sure.
Very knowledgeable and professional sales staff. I received my order in 3 days.
Super quick delivery, was all good in the box and now in the pool so far all is as I wanted it to be.
Does a great job on our 20x40 foot gunite pool in just 2 hours!
Easy to clean.
Works great!
I used a lot of pool vacuums over the years and this one has the best collection system, easy to use and clean. Vacuum offers a good programing number of options and run times. my only complaint is that when you unplug the unit and plug it back in it reset back to its normal programming mode. Over all a great vacuum.
Great robot even better store! Slight mishap but it was fixed immediately no questions.
I was looking to replace an antique robot cleaner that the previous home owner left behind. We only used it several times and it didn't do much. I found out about Dolphin cleaners and started researching; in the confusion I found the chart from Pelican equating the different models and that made the search much easier. After talking to Ricky and getting questions answered I went back on the web and discovered the 30 minute video they did. I called back again with more questions and they were all answered. I chose the M600 because it hit all the right buttons. I could have gone with a lower-priced 3-motor bot but they all had cartridges rather than a larger filter basket. At any rate, they gave me a good deal and the extended warranty plan. Doogie (the bot) has only been in the pool twice so far but I'm pretty happy with it and Ricky and John at Pelican. I've altready recommended them to another pool owner.
We absolutely love our Dolphin M600 Robotic Pool Cleaner. I have never seen one in action, so I had doubts about how it would work, and whether it might be difficult to get started. I couldn’t have been more off-base. It’s 100% awesome! Additionally, the customer service at Pelican was amazing. So simple from start to finish. One of the best decisions my husband and I have made!
The Dolphin Doctor was the reason I purchased the M600. He is excellent.
Love my M600. I have got a lot of construction around my pool. It has done a terrific job keeping dirt out of the pool and has saved me time and my sanity. I would recommend it to anyone.
I love the Dolphin m600 pool cleaner. I have named it Harry because it is a prince of a cleaner. It cleans floor, walls and waterline hardly missing a speck of dirt. The basket holds large and fine debris and is very easy to clean. It’s easy to program with the iPhone app. The cart makes it easy to move to the pool and neatly stores the robot. The only negatives are that it can’t clean the stairs beyond the bottom step, and it doesn’t return the same side of the pool from where it was launched. I haven’t mastered the manual joystick yet and have difficulty driving to the preferred pick up point. I highly recommend this easy to uses robot.
Great service Good advice
So far vacuum is working well. A little more work to clean and store than my old vacuum which was not electronic and we just left in the pool most of the time, but this one is much better at cleaning the pool.
I am really happy with the performance of this unit. I did have an issue with the power pack, but Pelican Shops corrected it immediately, and I was back in action within two days. My pool looks great, and this thing really picks up the fine stuff! The only improvement I would make is to make the power box more functional. The settings controlled only by the app, meaning the box on the device is a simple on/off. Don't get me wrong - that still works and it still does its job. However, other users in my family who aren't as app-centric as I am can't get to the settings and the return to me feature. This is an expensive item, to be sure, but in my view, worth it.
The Dolphin M600 is the best robotic cleaner available. The "pick me up" feature is a nice touch. The M600 app offers many settings for cleaning and different time intervals. Pelican Shops is very helpful with any questions and offers warranty repair with free shipping both ways. They are very knowledgeable and go above and beyond. I have to say, that I am glad to have dealt with them for my purchase. If you are considering a robotic pool cleaner, then Pelican Shops is the place to go, you won't regret it!
Pelican Shops was super amazing to deal with. Very honest, transparent, great prices, knowledgeable, and great with service. Couldn't be more impressed!
Excellent product, quick shipping, and great customer service.
Pool vac arrived in 2 days. Works great! Thank you Pelican!
Nice to talk to someone who knows what they’re talking about. Very helpful.
Great experience with Pelican - really good customer experience before and after the purchase (had a question around a feature and they offered to contact manufacturer and get back to me) Item arrived quickly and my pool duties are easier than ever. Thanks!
Awesome customer service!! Great pool vacuum!
I am very happy with my M600 Dolphin Robot. I watched videos by the Dolphin Doctor and called Pelican Shops and asked several questions and was able to order my robot that day. It arrived in just a few days and I have been using it every day since. I have a free form shape pool and was worried about the ledges and steps, but my M600 Robot cleans everything!!
Was amazed how much dirt and organic material the M600 was able to pick up after I used a different companies pool cleaner. Great design.
I'm glad i spent extra for the basket on the top.at first i was thinking it's going to be a lot of work always cleaning after each use but this cleaner does such a great job that cleaning the filters are a breeze. mainly because there's not a lot of debris in the filters if your using this thing two to three times a week. suction creeper never cleaned my pool this will or fast.
use it only twice so far ,works well as described , did not watch thru the whole cycle to determine the area covered but quite a bit of debris were picked up. follow up comments will come later after a longer term usage
Works great
After hours of research Pelican Shops was to go to place to purchase my Dolphin robotic cleaner. I called with questions and someone answered which you can’t say for many places in this day and age. A+ Customer Service!
Great support while ordering. Delivered on time and easy to start up. Doing a great job. Have owned for 3 weeks.
Love this vacuum!! It picks up all the gritty sand and fine particles along with keep the algae away! The cord does not get twisted in the pool but it does give you a run for your money trying to get it to hang on the caddy neatly, LOL
I did a lot of research and definitely picked the right one. M600 Dolphin has fulfilled my expectations with superb wall climbing, waterline cleaning, step cleaning, and speedy floor cleaning with 0 hang ups. It comes with the cart too. One button operation for non tech people or an app for those with electronic abilities. The Dolphin Dr on YouTube is a plethora of information about the products. It comes with an in house warranty from the seller who services their units. Pelican is my recommendation for your Dolphin robotic pool cleaner !
The M600 works like a champ!
I wanted to provide a quick update after 4 months of use of my M600. With theses extended rain storms in the SF Bay Area this winter, there are a lot of leaves and stuff in the pool every week. Have to say the M600 is an absolute work horse and its performance is clearly surprising.
Great service. Thank you!
Great experience with Pelican personnel. Very knowledgeable on products! Excellent service and response when we had a warranty issue. Definitely would recommend Pelican to other pool owners in my community!
My pool is a freeform pool with a dual level tanning area, a beach entry and decorative rocks sticking in some areas into the pool. The navigation of my previous Polaris Pilot was completely overloaded with this pool, it got stuck in multiple locations and had 3 repairs in the first 3 years until I replaced it with a simple Hayward suction side cleaner. Trying to understand the different Maytronics robots, I found John Kozas's YouTube video. It is the best explanation of the Maytronics models that I was able to find. This combined with the Pelican Shop inhouse service commitment caused me to call John. He was able to answer my questions and the robot arrived in California in less then a week after the call. I have used the M600 now 3 times. Good build quality and a large super handy filter basket!!! It really cleans the floor, the walls (amazing climber) and the waterline including the rocks. It goes onto the tanning area and drives around. Doesn't clean the beach entry - good thing it knows that it is out of the water and turns around. Did not get stuck once yet! Amazingly good navigation. The remote control app on my phone allows me to go to the areas that need more help. Spend 2-3 min @ each clean. I do a quick touch up with the brush in couple of areas (2 min) - kind of fun. The pick me up mode sometimes doesn't go to the wall I want but it is very convenient otherwise. Again the remote control app allows you to go to where you stand. I have at least a 15-20 min time saving vs. my prev. 2 cleaners. Oh yes, the anti tangling swivel is a fantastic improvement vs. the Polaris I had. I would say it is a must to have the anti tangling swivel on every pool robot. Not having to untangle the cable saves time and nerves. The robot came with a caddy that was easy to assembly, looks good and does the job.
Great customer service! A filter was cranked upon delivery, they sent out a new set the next day!
Robot is awesome. Much better than my first one. Works like it should and very easy to set up. Also, the guys at Pelican are really nice and helpful. They helped me and said they would continue to do so in any way they can even though I’m several states away.
Easy to deal with Pelican Shops! and The Dolphin is the best!
Arrived in 3 days. Fast shipping. Easy assembly and hookup to wireless network. Used in two pools so far. It works great, picks up everything missed with vacuum. It does not have to be baby sat like the older one and does not get stuck on ladders, drains, or steps, and the cord does not tangle. So far so good. Highly recommended.
Great experience. The M600 does an excellent job cleaning my pool!
Staff was very knowledgeable and helpful. Trusted their recommendation and have been happy with the product!
Amazing customer service. Faster than expected shipping. The M600 is a must have! Exceed expectations.
They had exactly what we needed in stock and It shipped faster than anticipated.
Although I have only had the Dolphin M600 for two weeks, it is working great. It really scrubs the pool floor and walls. Well worth the investment.
The Dolphin M600 is a great pool cleaner. The Pelican Shop was a pleasure to work with. Everything they promised, they live up too. I would definitely purchase from them in the future.
Pelican reached out several weeks after I inquired to let me know they had received an order of my product. Got it right out same day and it’s great. I had been waiting for over 9 months for it thru a local retailer. Thrilled Pelican was able to help.
Seller was very helpful and product so far working very well. I am very happy.
Well we just were hit by Hurricane Ida and my pool was full of debris. I was able to get the limbs out and most of the leaves but could not retrieve about 10 gallons (2 5 gallon buckets) of very small twigs and leaves. My pool is 30 x15 and goes from 3’ to 6’, rectangular. I put the Dolphin in but due to no internet connection, I had to have it work on the presettings which meant wall (which I did not need). Every 1/2 hour I stopped it and cleared the collection section. The Dolphin ran for about 4 to 6 hours, not sure because I kept having to stop it to clean the collector. I am testifying that by the end my pool looked like nothing had happened. I like my Dolphin, I just wish I could have controls both on the phone and on the equipment. Also, prior to the hurricane I was still having problems with the phone app. I also have a tanning deck that the water is 1’ deep and the vacuum flips on its back and gets stuck when it goes up the wall, it doesn’t always happen. I also wish they made one that handled shallow water and maybe a smaller version to fit in this area and in my spa (this one is just a tad to wide to go where the steps are in the spa (I have a square spa with a center piece, so the vacuum has to go around the edge and this one can go around three sides only). I really recommend the Dolphin, I don’t recommend using it this way very often but I am very happy I had this vacuum and not my prior, other brand, vacuum. Thank you, Ida (yes, ironic)
Fast shipping; responsive people, and good product. Thank you.
Very nice cleaner. My last one was an Aquabot turbo. Worked very well. Actually climbed the wall and steps faster, but this unit cleans better and faster. I also like cleaning the debris box better than the Aquabot bag. So far so good!!
Ricky, was an excellent representative of your company with a great personality. One of our best experiences ordering on line.
Pelican did a great job. Very quick shipping and helpful folks in the office.
Love it! Really like the different cleaning options available, especially the option to drive it myself for quick spot cleaning.
The M600 is working well right now. It cleans the pool really well. It has only cleaned the pool about 10x right now, so I'll be interested in how it holds up over a few years. It is a 30,000 gallon gunnite pool, so it will get used hard.
I considered purchase of a Dolphin robotic cleaner after positive comments from a friend. Decided to go with the M600 and John and everyone at Pelican were helpful in answering our questions and providing prompt shipment. The unit has performed well, saves us time, and keeps our pool looking great!
After speaking to John at Pelican, I was convinced that this was the model for me!! The order was quick and it came within 2 days just as promised. This model is so easy to use I literally set it up on my phone and its done in 2 hours!! Love it!!
I've had the M600 less than two weeks. I used it three times and so far it is everything I expected and more. The M600 picks up debris but more impressive is its ability to pick up the finest silt that spreads across the bottom of the pool. The first time I used it was just after my pool service cleaned the pool. I picked up about two pounds of fine dirt and sand. The second time was three days later and it again piked up a lot sand and pebbles spalling of the pebble tek pool surface, but it was decidedly less than the first use. The third time picked up even less material and my pool was spotless. I plan on using the unit once per week or more often if needed, say after a party. In the meantime I am enjoying the show it puts on while cleaning my pool bottom and walls.
I bought the M600 pool cleaner as a birthday present for my wife who has been cleaning our pool for the last 5 or 6 years. She loves it and it couldn't have been easier to buy than from Pelican Shops. Thank you John!
John was so helpful in making this purchase!! He really knows his stuff!
The unit is an excellent system and good evolution of these types of cleaners. The basket is better than the old bags. The cord doesn't seem to tangle as well. It is fast and thorough. Glad I made the purchase. Pelican Shops was fast and quick for getting the item to me.
Great buying experience
Cleaning the walls! Pool is crystal clear and cycle is done in 2 hrs. Easy to clean and store.
Does a great job. Replaced an older model Dolphin with this one.
First pool vacuum I’ve ever owned. I should have brought one years ago. It works awesome !!!!!
Great product. Keeps the pool very clean.
Best thing Ever!!!!! Now I can enjoy my pool:))
First pool ever but it is cleaner than we could ever do it manually
Was skeptical at first but very satisfied
had older model this is better easier to clean out
Dolphin M400 Customer Reviews
202 selected reviews: 172 five-star, 23 four-star and 7 three-star reviews.
View the Dolphin M400 at Pelican Shops
main issue that i had was that our battery operated robot did not pick up dust and our pool was looki8ng terrible . the dolphin has done an incredible job
I have used the Maytronics Dolphin Premier for over 13 years. It did a good job but did not scrub the algae well. I know it was the older model and maybe the later Premier is improved. I tried the Dolphin Quantum Plus, it got hung up on the pool main drain(slightly elevated and pump OFF). After speaking with The Pelican Shop, I purchased the Dolphin M400. I am seeing debris being picked up that I have not seen before and it doesn’t get hung on the main drain. The 3 brushes and active brush scrubs really well. It is a lot heavier than my older Premier and the Quantum Plus, probably due to the extra motor and gyros. I am extremely happy with my purchase and the support of The Pelican Shop.
This is our second machine and we love it!! Wouldn’t want a different machine! It does the job!!
Works great, easy to clean filters.
It has made life easier as not spending as much time cleaning the pool, chose Pelican as their service is really good!
When I use my vac the blue light changes to alternating blue and green/yellow even when nothing is in the filter. I'm told that it is a software problem and to ignore it. I'm not happy with be satisfied with this flaw.
It is a great robot, we had one before and it wore out after 10 years and therefore we ordered another one, we hope we get another 10 years
The whole experience was quick and easy. Knowledgeable staff. Have had it a little over a month. Cleans our very large pool very well. Would recommend pelican to anyone
Good cleaner but very pricey. Cleans well but I worry about the plastic cover cracking. It was double the cost of our cc plus which we couldn't reorder since maytronics changed the cord length on all there reasonably priced vacuums Pelican however was great to work with, got the vacuum to us quickly and they are very knowledgeable and responsive. They get an Aplus. Maytronics a D minus.
Love this cleaner. My pool is new and while the construction was going on the cleaner kept things clean. I love cleaning the filter and seeing the dirt it picked up.
Does a great job cleaning the pool. Minor problems. To retrieve robot from the pool, you need to pull the cord. This goes against everything I have learned. I could purchase a hook and put it on a long pole. Second, it doesn't have a dedicated caddy. The universal caddy works, but a dedicated caddy would be a lot better. Instructions for putting universal caddy together is not great. Additionally, I purchased the regular cover. Very thin and I don't expect it to last. Since I live in a dusty area, I only use the fine filter and it quickly fills up and needs to be cleaned. Again I am happy with the job it does. I would purchase it again without hesitation.
This is our second M400. The first one lasted for five years. When it was time to buy a new one, there was really no other choice. It works great and very efficient. Also very easy to clean and store. The cart is a must have for us because once clean we roll it into our garage to store for next use.
a+++++++++++++++++++++++++++
So far, so good! We've used it a handful and times and beenvery pleased with it.
Does a great job so far but its only been a few days.
This is replacing a 13 year old Dolphin Nautilus. I really liked the old one, but it quit working last year just before it was time to close the pool. I looked everywhere and finally decided to get the M400. So far I really like this robot, being able to start the cycle from my phone is a big upgrade. So far it is doing a great job.
This is my second Dolphin for last 15 years. So far working good! Hope its gonna last like the other one more then 10 years.
Works great but seems to skip hard to reach spots like steps
Pelican is the best!!!! Great pool vac and great service.
The app is a little unreliable and inconsistent.
all is well Nice product
This unit replaced the M500, which lasted 9 years. The M400 is similar to the M500 that we had. So far it works well, gets the job done, and we're happy with it.
Works great. This is my second one in 6 years. My last one was hit by lightning. Only had to replace the rollers on the last one after a few years. Low maintenance pool cleaner for a low maintenance pool.
It was super easy to order from Pelican Shops. They must have shipped my order that day because it arrived all the way to New Mexico super quickly. And the Dolphin---it is the best! Love it. Highly Recommend!
So far so good; running off of blue tooth. Picks up debris well. Easy cleanup/removal of filters. Only reason not given a four star is to give it a few more weeks.
I have had this m-400 pool cleaner for a month now, it cleans the bottom of the pool real good, but I have not yet seen it clean the sides or waterline. It says it will clean waterline, bottom, sides. I find no cycle modes but it says 2.5 hour total clean And a 1.0 bottom quick clean! Disappointed that it only is cleaning bottom!! Edit: Great customer service, problem has been solved thanks, Luke!
It is working well.
From phone calls to decide which robot would be best for my pool, to the ordering process, to the quick shipping, I have only excellent reviews for this company. 10/10!!
I bought one in 2016. Used it for 4 yrs. Moved away from pool home. Gave it to my Dad. He has been using that one for 6 yrs with no problems. I ended up building my forever home after retirement and originally bought the scuba pro. POS. Ended up returning that machine and went with my new dolfin M400 and this is what it picked up going right behind the SMP. So. All I can is if you dont think this machine is good. Here is the absolute truth it does. Down to the finest tiny little particles. I give it a 20 out of 10. You will not be disappointed I. An promise you that.
Works great and its easy to use easy to clean. The guys s at the store are very knowledgeable. Great products and service
Great service getting the order placed and shipped. The Dolphin works just like we knew it would as it’s our second one. Thank you Pelican Shops for your professional service.
We love the Dolphin! Best pool cleaner we ever had!
Works great!
Excellent product.
Received item very quickly, easy set up, easy purchase, so far it has been awesome. Would use this company again in the future.
Excellent product and delivery. Thank you!
Staff was easy to work with, the price was good.
In researching pool cleaners for some time, we found there are lots of different opinions about the best cleaner. But with the help of our Rep at the Pelican Shop, we decided on the Dolphin M400. Best choice ever! It took three cycles for the cleaner to determine its pattern, and since then has been terrific. Our biggest concern in purchasing a cleaner was that it would get stuck on the bottom 2 drains. This model was designed with a third brush, supposedly to help that issue. So far, so good! We are very happy with the whole purchasing experience!
Everything went great. Timely delivery and very good guidance on which product to purchase.
Great experience with pelican
Does a great job cleaning the pool. This type of cleaner is excellent to use in the beginning of the pool season to remove leaves etc from pool prior to starting up the main pool filter.
Everything went very smoothly.
Works great.
Keeps the pool clean even with a lot of trees surrounding it.
We purchased the M400 to replace our 15 year old version of the same cleaner. It lasted forever so we figured we couldn’t go wrong! Dealing with Pelican Shops has always been great, super knowledgeable and friendly staff. Made sure I was aware of the rebate my cleaner had and made it so easy to submit! 100% recommend!
Works awesome. Vacuums as described.
Amazing
Love my robotic cleaner. Her name is Myrtle.
Got this to ensure does not get stuck on drains. It does not. Runs right over them with ease. Built like a tank. Dawback would be its a bit heavier then my older model. Seems to clean very well.
This is my second Dolphin pool robot and, like the first, it does a wonderful job. I like that it allows me, if I wish, to control the pathway of the robot manually. I do not use this feature often but when I do so, it works very well. My prior Dolphin pool robot lasted for 8 years before developing issues but, to be honest, it was abused in that I used it every day and left it sitting in the pool until it became necessary to clean the filters. Its a wonderful device and dealing with Pelican was a very good experience.
This is my only source of vacuuming my pool and it is absolutly one of the best investments i made. Leaves me with satisfaction every time i use it and lets me relax. great machine and Pelican was absolutely helpful and trustworthy with their recommendation, pricing and shipping.
This vaccuum is amazing! It very quickly cleaned up the pool from my last cleaner and has kept it sparkling! Thank you Pelican Shops for the recommendation!
Customer service was very helpful
I’ve used dolphins pool cleaner for years. The new model is the best. I’ve had the M4 hundred unbelievable does what it’s supposed to do. There’s no problems with it.
The Dolphin m400 is a cleaning machine! Super easy to use and excellent coverage.
Great service!
Super easy to clean and great that it does walls and waterline but unit is heavy. The app is a nice option too. It missed some spots on the floor but I don’t know if it just takes multiple cycles for the unit to learn the pool, but so far so good…….time will tell
Works perfectly my pool hasn’t been clean like this for a while
I only use it about once a week, as I have an automatic pool cover that keeps most of the debris & critters out. it seems to work well.
It works as described.
I gave a 4 star because It works good on straight pools with no steeps or Baja, it gets stuck on the steeps and won’t climb up to the Baja part so that means I have to scrub the part of the pool my self .🤦🏽♂️ and will be nice if I could get notifications when it does so I can go get it unstuck. also WiFi connection doesn’t work sometimes I have to keep reconnecting pretty much start setup all over again every time. Other than that works good.
We are so happy with our purchase! Highly recommend this model of cleaner (m400) and getting it from Pelican! They were great to deal with and answered all of our questions etc. Price was fair and we are absolutely impressed with our cleaner! It cleans the pool so well and scrubs the walls and waterline!
The staff was excellent .
Prompt service. Good thing is 3 year warranty. I had my last M400 for 7 years, which I consider a long time. Cleans beautifully.
I am most thankful for the video breaking down all of the maytronic robotic cleaners. It was very helpful especially for someone who chooses to support retail storefronts. I was also very interested in the warranty as I ran into a warranty issue with my present cleaner. It was handled with ease and that cleaner lasted 8 years.
Love the M400! Recommended my brother get one as well.
So far so good. Seems quality equipment and the service is great!
the M400 is a much better machine than the previous machine we had. The third set of scrubbers makes a huge difference in how much debris is picked up. The only shortcoming is that the M400 does not go all the way up on the walls to scrub the tile. We have a concrete pool with a pebble type finish. The depth of the pool runs from 3.5 feet deep on each end to 5 feet in the middle.
Second one 1st lasted 10 years how ever this one does n ot appear to be as heavy
Works great and it’s easy to use. Very happy with my purchase.
My purchase of the Dolphin M400 through the Pelican Shop was easy. Shipped across country and received within the week. The ultra fine filters that come with the M400 make all the difference for my Arizona pool — which gets no leaves but plenty of dust. As clean as the pool looked when I put the vac in, I couldn’t believe the mud in the filters! Very happy with this purchase.
The Dolphin M400 does a great job cleaning my pool.It cleans the bottom and walls with no problem. The filters are easy to remove and clean.The extra fine filters do a great job of removing algae from the pool. I would recommend the Dolphin M400 to anyone .
So far a month in it's been fantastic. The only downside I have found is that it doesn't learn the pool. This would be nice to improving the app going forward. Telling the bot to focus in corners, avoid this spot, work this waterline more, etc. Still 5* happy!
I had 2 other Dolphin Pool Cleaners (an S200 and Premier). This M400 is the only one that doesn't get stuck on the drain covers.
Great experience
Works great. Especially love the ultra fine filters for my pool .. I dont get leaves but we have alot of dust storms here in the desert. The filtration in this vac is amazing!
There is a fabric sleeve inside each filter that gets clogged up with leaves from the bottom of the pool from just one cleaning. Because of these clogs, the rest of the filter space remains mostly empty. This seems to be a design flaw. We’ve been cleaning the filters because of this after every cycle. If I knew this would be the case, I would have looked for a model with a better filter design.
Love my new Dolphin M400. Pelican was a great resource and the main deciding factor to spend a little more than I initially intended but I believe I will have a better value long term. Thanks!
Great experience and the product has worked well so far!
Very nice robot.
Great transaction
Very good pool cleaner. Cleans the floor and walls as advertised. Pool looks great. Just purchased so I don't know the reliability. 25x50 in ground.
The Dolphin M400 is easy to use, does an excellent job cleaning my pool and does not get stuck on my main drain cover or behind my ladders. I am thrilled. The price was more than I had hoped to spend but after reading hundreds of reviews and speaking with representatives from the Dolphin website as well as the Pelican Shops, I knew I had to “take the plunge” and the M400 was the only one robot that was recommended and had no main drain complaints. Pros: the cartridge net filters are much easier and faster to clean than the bag style I had been using for years. The ultra fine filters do an outstanding job picking up the sand, fine dirt and dead pine needles which make up most of the dirt in my pool. The M400 has easily navigated over my new “safety” drain cover and freed itself from underneath the bottom step of the ladder and the wall, without any issues. The power cable has a swivel the really does prevent the cable from getting tangled with the robot. This little guy can move too, there is nothing slow about it. I enjoyed watching it zip around my pool the first time I put it in. It seems to be moving very randomly but the whole pool is clean when it shuts off, so I don’t care where it wants to go while it’s getting the process done! Cons: The M400 is a little heavy, especially when removing it from the pool when it’s full of water. But it’s not a dealbreaker for me. All its great qualities make the weight worth lifting! I would definitely recommend buying the cart. With everything contained on the cart, it does make life easier. After quickly saving the power supply as it started falling from its mount on the cart, I did add a zip tie around the handle of the power supply that will fit over the mounting bracket on the cart. I kept the zip tie loose enough so it can be taken off for use and looped back over the bracket when it’s back on the cart, problem solved. Right now using the App is a work in progress for me. I still haven’t been able to get the App to work properly. It keeps losing either the WiFi or the Bluetooth connection. My signal isn’t great so that doesn’t help. I wanted to try steering the robot to a problem spot with pine needles in the deep end corner, but had issues with steering and keeping it connected. There are no real instructions for working the steering or much of anything else on the app. I’m currently looking through YouTube videos for help. I can see that steering it is going to take some practice. I need to give it another try when it’s not so hot and sunny by the pool, in the meantime I just give the corner a quick sweep before the robot goes in. If I continue having problems with the App I will contact someone at Pelican Shops for advice. The Pelican Shops staff have been extremely helpful to me through this purchase. Their online chat is easily accessible and everyone is extremely willing to answer questions without being condescending. I would definitely recommend Pelican Shops. Their staff are extremely knowledgeable and made this entire purchase, quick and easy. After 2 years of searching I am happy I finally chose the Dolphin M400. It is nice to see that this robot is no longer spinning in a circle on top of the drain and the pool is now clean, algae free, has no waterline film and is crystal clear water!
I like this vacuum cleaner. It is heavy and a pain to put in the pool and take it out and then cleaning it, but I like it. It does a good job. It went up to our third step today. It had not done that before.
The Dolphin 400 is easy to use and clean. It picks up well. Unfortunately, my pool is suffering from algae and I am having a hard time getting it back to normal. Once that happens I am sure the Dolphin will be my new best friend! In spite of all the algae gunk, Dolphin picked up so much of this I was impressed! I was unable to claim my rebate because the site did not recognize the serial number and now the deadline has passed. My fault for not pursuing it. You make a great product. Thank you!
I have a small 8,500-gallon pool, and this cleaner works exceptionally well for it. Before making my purchase, I had several questions about Dolphin Cleaners at Pelican Shops. The associate, who I believe was named Rick, was incredibly patient and knowledgeable. He helped me narrow down my options and ultimately chose the Dolphin M-400 cleaner for me. I am very pleased with my purchase.
I spoke with the sales folks before purchasing and they responded promptly. This vacuum was an upgrade from my previous dolphin and it is been great.
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Performs well for our pool. It's a bit heavy and the cord is I really difficult to handle, but it works well.
We love our dolphin pool sweep. Very happy with our team purchase!
Best purchase we have made in a long time. Love how easy it is to operate and how clean the pool is.
Love this cleaner - I particularly like that it is so easy to clean the filters. Such a step up from the cloth bags, both in terms of effectiveness and user-friendliness. Also, it climbs the walls very well.
From the phone call to them to make sure I was making the right choice to the quick shipping, was a great experience.
This is my second macaronic pool cleaner the first one I had for 14 years and I’ve never had to vacuum a pool using it. It finally died so I bought another one, but it was not easy to find. I would suggest that you sell them in more places where I live the the Pool store couldn’t sell it. I had to find one on line
Excellent product. Great store! Would recommend to everyone to buy from a reputable company.
Our dolphin does a great job cleaning our pool.
Great pool bot. Easy to use and saves us so much cleaning time.
Great suggestion by sales support at Pelican. Had trouble with previous pool cleaner getting stuck on the Main drain even with pool pump off. This unit cruise over it. The third brush really helps. Cleans well. Climbs walls and does a thorough job.
Absolutely LOVE my M400. Pelican Shops was amazing. Very. Helpful before purchase And recommended the right product for my pool without a cage, the product shipped right on time. Product came undamaged and works perfectly. Simply connect the robot, plug it in, put it in the pool, it's runs 2.5 hours, the app notifies me when it's done. You can also manual drive it up to the edge of the pool to get it out as well. Freaking amazing.
The staff is very knowledgeable and honest.
Many years ago I bought one of the first Dolphin robots on the market. This past year it died. Before I bought a new robot I researched them thoroughly, always coming back to the "Dolphin Maytronics" brand. Once I decided on the Dolphin 400 series, then I needed to settle on the vendor. I investigated every pool supply place on line, and all of them had no service policy. The return policies were harsh, but if the product was to work as advertised, one needn't be concerned with returning the item. (But who knows what can happen, no matter what?) Quite by accident I discovered the Pelican Shop of Morris Plains, NJ. They were knowledgeable and courteous. My experience with the Pelican Shop was 100% excellent. I highly recommend them! My new Dolphin robot is terrific. It is a tremendously upgraded machine, compared to its predecessor. So easy to clean! No more bags to empty, just simple cartridges that you hose down and put back in place. We named our robot "The Little Guy" and it does a terrific job of cleaning our 20X40 inground pool. Thank you, Morris Plains Pelican Shop!
The cleaner worked pretty good but it missed some spots and it was releasing dirt back into the pool even with the pleated filters.
Great pool cleaner from an excellent supplier!
It does a good job of cleaing but does not have the capacity for cleaning leaves and other debris that my previous Dolphin did.
Great machine!
This works great! I very happy with this purchase with the best price!
I got the M400 as recommended by the dealer. But honestly, I really liked my old Premier model better. I believe it picked up debris and even dirt/sand better then the M400. The M400 does a pretty good job once the pool is clean.
It cleans “ok”. The swivel on the cord is a must have nowadays, so I love the tangle free design. Having two separate debris traps to clean is a pain and each one breaks down into three pieces that has to be taken apart to hose out. If I new it was going to be so annoying I wouldn’t have got this unit.
Very satisfied with Pelican.
This pool robot is great. It cuts my work by over 50%.
Does a better job than my earlier model. Cleaner and does not get stuck.
So far robot is working alright. Does have some issues with getting to the waterline but I’ll give it a few more try’s
This is the best pool cleaner. This is our second one. Our first one lasted 9 years.
It has been working great
Love this unit!!!
It is a glorious tank of a cleaner!! Solid and well built!!
These guys were great! They know their products, answer all questions, ship immediately
M400 is an effective pool cleaner and is able to clean the waterline of my pool. You need to be careful with which slot the bar is placed in as it impacts how high on the wall the vacuum will reach. The back slot seems to give the robot the most buoyancy.
The pool cleaner does a great job.
So far, the M400 has been amazing. The pool seems much cleaner. I really appreciate the shop. I have called several times and everyone seems to have time to talk and give tips and tricks for getting the most form the pool cleaner.
I am hoping to cut my electric bill down this summer. So far the cleaner is working beautifully.
Ordered the Dolphin m400 and it works really well. I would recommend this robot for cleaning up small debris. I had the fine filters in the robot and it picked up sand from the bottom of the pool.
So the Dolphin M400 works pretty well but isn’t perfect and I don’t think any pool cleaner is perfect. Dolphin has been working on this design for a while and it looks just like the Supreme M4. The cleaner seems to struggle a bit with the concave design of my deep end and will slide down at times and miss some areas. Overall the filtration is really excellent. It filters and picks up most items on the bottom of the pool. I think for a free form pool like mine this probably isn’t the best and would do better with a rectangular pool. That’s the only way that I would recommend for someone to buy it and I think there are much better newer cleaners from Dolphin that do a better job.
Great sales experience! Delivered as stated.
I was really confused on which robot to buy until I watched the Pelican shop video. I settled on the Dolphin M400. Pelican had the best price. Love this robot so much. It helps me enjoy my weekends a bit more.
Great to do business with
Rick and John were very informative and helpful in my purchase decision. Upon the first few uses, I wasn't sure the pool vac was operating properly and again, they were very helpful. My pool vac works great and I'm glad that I came upon your store through your YouTube information. Thank you Jeff from Cleveland
The jewel of pool robots - basic but cleans as needed. Three brushes and solid in quality.
Wouldn't be without it! Does an amazing job.
Spoke at length with one of the Pelican Shops reps who confirmed the M400 would best suit my needs, replacing a 20+ year old Aquabot which could no longer be repaired. I initially tried a no name rechargeable unit which was underpowered; recharge time was a pain. Back it went. The M400 suits my needs, doing a great job cleaning my inground pool. It climbs the walls with no issues. Cartridges are easy to clean. The addition of ultra fine filters is a plus as they do a great job with algae. Run time is fine at 2.5 hours. The cart is a welcome addition to keep the cord from tangling. I'd recommend buying the cover to keep the control unit dry. The app is adequate, allows me to start the robot and check on progress. The buying experience from Pelican was exceptional. Highly recommended. No complaints about the robot or dealing with the folks at Pelican. My only hope is this unit lasts half as long as the robot it replaces.
This is our second purchase of this same pool robot. We have a very large pool and it does a fantastic job of keeping it clean. It's easy to use and to get parts for.
quick shipping, the dolphin does a great job on my L shaped pool.
Simple ordering process, fast shipping, and assembly was a breeze. The dolphin keeps our pool very clean. Highly recommend for anyone who wants a spotless pool!
This pool vacuum/robot is amazing it makes a huge difference having one of this I highly recommend it.
Thanks it does great
Competive price and amazingly fast delivery.
Super easy to order. Great price.
Great service great product
We purchased our house over 2 years ago and along with the pool we got an M400 and let me tell you it works outstanding. This one has some age to it but it does such and great job each and every time. We are thinking of purchasing another one this fall, looking for the sales. I recommend it to anyone, my neighbor has borrowed it a few times as his does not work 1/2 as good as this one. We even named it Gladys. Lol.
Excellent pool cleaner Pelican also excellent in ordering process Will recommend both to friends
Easy to order and buy.Arrived quickly.Easy to use and cleans effectively.
Works great, great service.
Pelican Shops was very easy to work with and customize my order since I didn't need the caddy. Our Dolphin shipped quickly and arrived packed well and safely. The robot works great and is easy to clean. It came with 2 sets of filters so I set one up with the screens and the other with the denser fine filters. Works really well. The fine filters don't miss anything. I will shop with Pelican again when the need arises.
I am disappointed with Dolphin. 1st, I received a broken unit in the box, not due to shipping. Unit was replaced, but the replacement came with a bad power supply bar. Dolphin claimed it was a bad OLD supply bar and will replace with a new one, I am still waiting for a tracking number to show the unit being shipped. I really do not understand why did I receive an OLD unit the first place when I just purchased the cleaner less then a month. Now I am wondering if my replacement cleaner is a second hand refurbished unit rather then a new one like I paid for.
As this is our first pool robot I have nothing to compare it to, but we absolutely love it. We don't have ours on a set schedule, we just use it as needed Normally about every 2-3 days. It does a very good job at keeping our pool clean and the water crystal clear. The unit is somewhat heavy but my wife is the one that normally runs ours. I feel that if she lift it just about anyone can, as she isn't the strongest of people. I would definitely recommend getting this unit if you can afford it. I was only in contact with someone once at the Pelican company, but they were very helpful and had alot of knowledge of the products they sell. Items were shipped same day I ordered them and we got everything in a few days. Hopefully won't need the repair service but nice ţo know they have people onsite that have the ability to repair what they sell. All these things made it an easy decision to use them as our supply/ service center.
Let's be honest: a pool vacuum is pricey but worth every cent. I've had my vacuum for 3 months now and my app tells me it has saved me 177 hours of back-breaking work. This vacuum and understanding pool chemistry have been the two critical pieces for me and my family to finally enjoy our pool. John at Pelican is terrific; he includes an original cheat sheet which is the key points of wisdom an experienced pool vacuum user would've passed down to me. I had a minor technical issue and they are 1) responsive and 2) provide highly effective solutions.
Great product, just wish they had a cordless this powerful!!!
My previous pool cleaner was the dolphin M5 Supreme. I was happy with its longevity…it lasted 11 years. The dolphin M400 that I just purchased is as awesome as the M5 (which is pretty awesome) and I’m hoping to get at least the same amount of life out of it.
Pelican Shops was great to deal with. I was able to call and get answers to all my questions before I purchased the pool vacuum. The M400 works great. It clean the entire pool bottom as well as the sides and waterline. I also like the 36 month warranty and the fact that Pelican will perform any service needed.
Purchased Maytronic M400 Pool Vac. Very happy with purchase and performance of vac.
The M400 pool cleaner is excellent. So worth it. Pelican had outstanding service and a great price. Highly recommend.
My pool is sooo clean and clear. It’s never been cleaner! John is an expert. I highly recommend his service Thank you
Fantastic customer service. I felt overwhelmed by vacuum choices for my pool. The person I spoke with there asked questions about my pool and talked me through the best options and prices. I am very happy with my purchase.
other than struggling to get it to hook to internet I love this unit. it works great! climbs the wall and scrubs the waterline well. I throw it in the pool in the evening and come morning it is sparkling clean!
Pelican store was great. Staff was very knowledgeable and helpful! I would definitely buy from them again. Thanks 👍
Works like a champ. Used both type of filters and what a difference. Start with the basic filter then go to the micro filter and the water looks great!!
Amazing cleaner ! Goes up steps and ledges to get water lines. Great thing is it also tells you if a twig or something is stuck in the propeller and how to remove it! Love this cleaner 🩷
I will never own a pool without a Dolphin robot. Does an excellent job cleaning the pool, wife and kids are amazed how good it works.
Fast delivery, came in one piece and worked when I plugged it in. Best cleaning my pool ever got. Picks up everything. Doesn't particularly like my stairs much but a little brushing takes care of that. I also like the manual mode for getting any hard spots. Had to use it a few times a on some missed debri. Takes some getting used to driving it, like trying to drive a drunk drone. Gets the job done! Highly recommended.
Easy to use and cleans well. Built like a tank.
Our pool contractor recommended the M400 and we are very happy. This is our first pool so we don't have much to compare it to but the Dolphin is so easy to use. Just drop it in and it goes. It runs for 2.0 hours in our rectangular 10'x23'x5' pool and it's almost spotless afterwards, including the sides but FYI, it doesn't do the stairs. The only problem we have, which doesn't affect our use, is the connectivity with the cellphone through our dual band Wi-Fi home router. The M400 seems to only connect to 2.4ghz and our router bounces between 2.4 ghz and 5.0 ghz. But really, the connectivity isn't needed at all, it runs all by itself just fine. If you can afford it, this is way easier and much more convenient than running a vacuum attached to a pole all around your pool. I'm very happy we made the purchase. Plus the support by the Pelican store is very good. Thanks!
Pelican shops shipped same day. I have not used the m400 yet, but will be openning the pool very soon. It was very easy to put everything together.
Great customer service. Unit shipped quickly and works great. Perfect unit for our pool type and size. Highly recommend.
Cleans pool great. Picks more sand than my old cleaner did. Very pleased with purchase.
Robot works great, Picks up alot of dust here and leaves here in the Texas desert. I kept having to clean my de filter on a monthly basis, since purchasing robot I have realized how much dirt and dust was going straight into filter. My pump runs much more efficient and requires less maintenance.
Love my new robot. It does an amazing job. I got the Dolphin M400 because it had the features I was looking for.I wanted the ultra fine filtration and the anti swivel cord. Ultimately I spent more on this robot that I wanted to but I am glad I did. I could have gotten these features on a cordless battery powered robot for a lot less but if you have had any experience with battery powered equipment you pretty much know that after a couple of years you lose significant battery life and if you need to replace the battery it almost costs about as much as the unit itself. the M400 is a poweful unit. It moves a lot of water so you know it has a lot of suction and is filtering a lot of water. I don't need to wait for it to charge. It's always ready to go. The unit also conects to wifi. It will let me know when it's finished it's cleaning cycle. I can also contol it via the app on my phone and change its direction if there is a specific spot I want it to get. The only thing that would be better is if the unit was lighter. It is a pretty beefy unit and trying to lift it out of the water could be an issue for some.
So far works does a great job cleaning and gives me time to do other things.
Machine cleans the pool really well and as expected. The service from Pelican Shops were very fast shipping and very easy to deal with. Not mention, the very great prices. To get this particular cleaner I would've had to gone to a local pool store where I would've had to pay a lot more than what Pelican Shops sold it for.
Great company to buy pool products and I’m loving my new robot cleaner.
John was great to work with. He answered all my questions. This is the second one we have owned. We love the dolphin. The only thing I’d like to say is the packaging needs to be changed somewhat. The plastic that is put on the ‘wheels/runners’ gets caught if not seen. It is very easily overlooked because it’s clear and then it gets stuck inside and have to take it all apart to get out. It caused our red light to come on more than once. We were certain we had all the plastic off but we didn’t because it was so hard to see. The color of the plastic needs to be other than clear.
Best thing I ever purchased For my pool. We named him Baxter and he cleans like crazy leaving the pool spotless. If you own a pool, do yourself a huge favor and purchase the M 400
Great folks at Pelican! I had a bad power supply on the unit I bought and they shipped a replacement to me the same day. Very happy with my purchase from Pelican.
Excellent product, easy to get up and running! The unit arrived quickly and the service from Pelican was excellent.
Our purchase experience with Pelican Shops was exceptional. The ordering process was easy and the pool robot arrived to our house in about 4 days. We saved about $600.00 on the purchase compared to our local pool supply store. The Dolphin M400 has performed as expected and worked flawlessly over the last month of ownership.
Just bought by pool cleaner through Pelican. (My local pool shop did not carry the model I wanted. Called Pelican and my questions were answered professionally and quickly. I would recommend Pelican and watching the youtube videos. The videos are very informative.
We love our new Dolphin it cleans the bottom and sides of our pool thoroughly. It is a great machine!
We have only used it a few times but seems to do a good job.
This piece of equipment was a lifesaver for us. We are impressed with the way that it cleans our pool so efficiently. It’s easy to use and the cart that it comes on this very helpful.
Great experience and shipped next day even on holiday weekend.
I have tried several pool cleaners and was not pleased by any of them. Then I tried the maytronics m400 and loved it. Would definitely recommend this cleaner to everyone.
Great product
When I called to get information about this vacuum both gentleman were very knowledgeable and didn’t make me feel like I was wasting there time. Didn’t feel rushed and they were not pushy. Would definitely recommend this company and the vacuum
Would definitely order from Pelican Shops again. Fantastic customer service!!!
Great experience with Pelican shop. Great customer service and killer informative video on Dolphin models on YouTube.
Let me first begin by saying…The service tech Jimmy is the MAN. I told him what I was looking for and he delivered my M400 less than 5 days from the day I ordered it. I’m located in Atlanta and his knowledge and expertise about the Dolphin Bots was the one thing that made me feel comfortable that I was making the right decision. Pelicans is definitely blessed to have this guy as a part of their team. I can’t wait to try my new Bot…the weather in Atlanta unfortunately is so crazy now…I might have to wait until June to see how well it performs…which I believe…It will do a phenomenal job. K Hartwell
Very helpful
The M400 arrived well packaged. Instructions were easy to follow and started cleaning pool within 30 minutes from start to finish. M400 works very well and is easy to clean. So far I am enjoying the M400 and expect to be fully satisfied.
Great cleaner, easy to use.
Haven’t used it yet. Pool’s not done. It was $600.00 less than the pool builder wanted.
Fantastic "personal" service from someone who knows not an online seller with an answering service. Recommendation was great, shipped that day as promised and works great. Best thing is for the warranty if needed you can just send it to them as they are a repair shop.
Life changing purchase! This is my first pool cleaning robot. I am in my mid-sixties and it was becoming very difficult to clean the pool (18x36), particularly the deep end (9ft.), with the hose vacuum. I did a little online research on models and prices, and found the best price at Pelican. I called and the very helpful man (sorry, forgot his name) answered all my questions. I bought it over the phone and received it within a few days. We call her Hazel, and I couldn't be more pleased! Ready to go out of the box. So simple to operate. I thought I was getting my pool clean with the hose vacuum, but Hazel is now cleaning the pool better than I ever could. The filters are so easy to remove and rinse clean. I highly recommend this brand and model.
I am soapy Called and ended up with this for my pool, absolutely perfect. Highly recommend Pelican and they are my go to shop for everything going forward. Rare to find a place willing total ownership of a process from start to finish and it is refreshing when it happens.
Everything is great so far. Better than anticipated. Only have used it 3 x to date. Not too clear on capabilities of remote app. Thought I would be able to move robot in various directions remotely. If possible to do this, will figure it our. Overall, at this use juncture, prefer it to an AquaBot which I had used for 20 years previously.
Works amazing. Easy to use. Love it!!
great addition to the pool. Much easy to clean out vs bottom load bags.
I had a Dolphin for 22 years. It finally took it's last lap around the pool this Spring. So I started looking at new Dolphin's. The M400 is the closest model to my old Dolphin. Looks similar and the features are similar. What I like about this new Dolphin the ability to remote control it. For those times I just want to do a quick vacuum, I can just throw it in the pool and remote it to where I need to clean. It also does a very good job cleaning on the regular cycle which takes about two and a half hours. Two things I don't like. One, there's only one cycle. My old one had only one cycle, but most of the new models have several cycles to choose from. The second thing is the WiFi. It works fine. But like most computerized items, there will come the day when Maytronic's will stop supporting this OS, or, this Dolphin will no longer be compatible with the current technology to come. I guess at that time, this new Dolphin will be just like the old one. I'm happy with my purchase and hope I get somewhere near the 22 years I got with my old one.
The M400 from Pelican was competitively priced. Shipping was included in the price. Upon placing the order over the phone an e-mail was sent to me to confirm the order. The same day the M400 was shipped and then another e-mail was sent giving the UPS shipping details. Three days later the M400 was delivered in good condition. The next day the M400 was in the pool doing a great job cleaning the pool. I had a really positive experience with Pelican.
Love the machine itself but the customer service is what will keep me coming back!
I want to thank John at the the Pelican shop for his immediate response, his professional and expertise assistance. He tried to help us diagnose our 8 year old Dolphin. When it was time to realize we could not fix our old dolphin he assisted with helping us choose the right dolphin for us. He was extremely patient and answered all are questions. He eased our mind about buying and having it shipped to our home. Pelican Shop, John, shipping and the Dolphin get a top rating from some happy clean pool owners in North Carolina!
This machine is a real workhorse. It gets the job done well. I've had three Polaris side pressure cleaners. None worked well and all broke down in a short period of time. John at Pelican was most helpful and shipped the machine the day of purchase and I received it two days later. Great service!
The M400 works well. I put in in the pool and within two hours the pool is clean. The filters in this robot are easy to clean, simply rinse out with garden hose . I would recommend.
So far so good... Climbing the wall here..
Dolphin Active 3000 Customer Reviews
37 selected reviews: 34 five-star, 2 four-star and 1 three-star reviews.
View the Dolphin Active 3000 at Pelican Shops
Perfect cleaner for my freestyle pool and pricing and customer service was great!
Great over the phone. Quick order process and delivery. Would order again.
The Dolphin Active 3000 pool robot works great and picks up everything easily. Love it!
It has trouble connection to wifi. Does not clean my steps. I do not know how to get rebate.
Works great
works perfectly. great customer service to help me make a decision. Thanks
Great product!
Thank you Pelican Shop for helping us find the perfect robot to help us keep our pool clean and looking great!
Working like a dream! Love that it climbs steps and cleans tanning ledge!
I read about ALL of the dolphin robots and I feel that the Active 3000 is exactly what my pool needed. it took a few runs for the robot to "know my pool" but now, it cleans it like a champ. super easy to operate, and a breeze to empty the basket. I absolutely love this machine. Pelican was fantastic to work with. top notch!
Replaced a “cordless fire bomb” with beauty and couldn’t be happier!
Great customer support. Help pick the right pool cleaner for my pool.
It’s great!
Very knowledgeable and speedy shipping!
We love the robot and it works great but I’m having issues registering the pool cleaner thru its app. Any recommendations?
The unit works great....totally cleans our 33x18 above ground in the floor only mode in 2 hours. The store staff were amazing in the entire process of selecting the best unit for our needs. The chart was so helpful in understanding the various models. HIGHLY RECOMMENDED!!!
What an easy experience it was buying from Pelican, I love my bot, they delivered everything quickly.
Pelican Shops was great! Definitely will use again. The person I talked to on the phone was extremely knowledgeable and answered all my questions.
Works great Best warranty in the industry
Great personal service! Pelican helped me choose the perfect device for my pool. Very happy with my purchase!
Loved working with Pelican to purchase my Dolphin! And its working great.
Love this robot - my only issue is sometimes it does not come to you as it should to get out of the pool.
Ordering was simple and straightforward. the robot was very well packaged and arrived in perfect condition.
I like the way it cleans but I am used to a cleaner that stays in the pool. So, having to put this in and take it out is cumbersome as I am not yet used to it. My pool is at a lower level so there is no place to store the caddie under roof. And, I don't have an outlet close enough so I have to stretch it from the pool pump area (behind the black iron fence to the left in the 2nd photo), which is a bit far, so the hose is not long enough to clean the opposite end including the steps, which means manual cleaning, not the ideal situation. I still have to hire qn electrician to add an outlet by the pool (cost??), and got a garden shed to put it down by the pool to house the caddy. Things I did not anticipate when buying a pool cleaner. It has been a bit of a headache, to say the least.
So far the Dolphin Active 3000 has been excellent. I have a fiberglass pool with lots of bump outs and a lip around the edge and its still able to get up there and clean the water line. It has a little trouble with the stairs and doesn't get onto the sun ledge but it does an amazing job everywhere else. The caddy is worth the extra cost and I've had no issues with any tangling or getting stuck. Ordering from Pelican was also fantastic experience.
Great service, and advice and prompt delivery!
The product shipped quickly and arrived exactly as advertised. So far, the Dolphin Active 3000 has been a great addition to my pool maintenance routine and does an excellent job keeping the pool clean.
Great product, cleans every inch of my pool and so easy to setup and use.
"Rex," my Dolphin 3000, has been awesome. This robot cleans the waterline, climbs the stairs, navigates the bench, and keeps my pool crystal clear. It's amazing how much dirt and debris the filters pull out after each cleaning cycle. The app has been great for starting the unit remotely, and I especially love the "Pick Me Up" feature, which makes retrieving the robot from the pool incredibly easy. I found both this company and this model through the annual Dolphin comparison videos they publish. Those videos were an excellent resource for understanding the differences between the various models and helped me find the features I wanted at a price point that made sense. The ordering process was smooth, communication was excellent, and delivery was fast. I would highly recommend the Dolphin 3000 to anyone looking for a reliable pool robot, and I would recommend Pelican1 even more for their outstanding service and support.
Great product and customer service.
It cleans better than I expected. Great product!
Just got this Yesterday 5.26.2026, had bought one from Poolbots worst purchase of my life and paid 2x as much from a broken unit they didnt want to take back. Had no clue as I am a first time pool owner. Luckly ran across the video of all the different units and the real price and then it was a no brainer. Have only used it 4 times and my pool is crystal clear (liner is old) and it picked up everything. Got all the accessories with this unit and it comes with a 3 year warranty. Loaded it up on my cell phone and worked like a breeze. I have the caddy right next to the outlet no ext cord needed, and that area no one walks past. Cant wait to not have to do anything but put it in the water and let it do all the work. Also got a $75 rebate on this unit. Looking forward to a clean and simple pool life aside from chemicals. Dont buy a pool robot from anywhere else unless you want to pay more for a older model or used unit that will not last.
I ordered this back in April and shipping was really fast. We just opened our pool this weekend and so far after using it for just 3 cycles we love it. It is really easy to use and clean the filters and does a really good job.
Used it 3 times only, but it has performed perfectly. Cleans entire pool including the waterline. ultra fine filter captured the small stuff that would re-circulate past the filter when I used the wall vacuum. Huge time saver and quite effortless. I appreciate the fact that the Dolphin swims home when it is done.
Excellent customer service and friendly staff
Great product and fast shipping. Thank you
The ultra fine filters are amazing. I never realized how much fine stuff was on the bottom.
Dolphin Active 60 Customer Reviews
64 selected reviews: 58 five-star, 4 four-star and 2 three-star reviews.
View the Dolphin Active 60 at Pelican Shops
Staff was super helpful. Unit showed up quickly and undamaged.
Best product purchased for the pool, it is a must have.
Working with Pelican Shops helped me decide on the best robot for my pool and avoid lesser quality robots that cost more. Loving the Active 60. Thank you!
The one I returned the 3000 had issues. I love the Active 60. The price is a bit high but the performance is outstanding.
I live in another part of the county and their people helped me to place an order by phone and made the processing and shipping very easy. 10/10 would buy from Pelican Shops again.
Perfect cleaner for my pool. Pelican was awsome to work with. Very professional ordering process and follow thru from them . Would definitely order again from them.
Works great. Cleans much better than my old system.
Works great so far It takes “get used to” certain things , but over all it is good. Thank you
Great customer service and an amazing product!
The unit working great for now and hoping for a long operational future. The only down fall is that it's heavy for a 70 yr. old guy when retrieving it out of the pool. That's a human issue not the units fault. lol...
As a new pool owner, I spent some considerable time weighing the options for a robotic pool cleaner. So many brands, options, and price points made it especially confusing. Then I stumbled upon Pelican Shops 1 website. I had already decided on a corded Dolphin. So I called and spoke with John. He was extremely helpful in making my decision. Order was taken over the phone and the robot arrived the next day! Extremely knowledgeable with excellent customer service and pricing. Highly recommend!
Excellent machine with improved app controls over my last one. Delivery was quick!
Cleans everything in the pool; floor, walls, tile line (even coming out of the pool to clean the tile), and surprisingly it does the underside of our man-made boulders that come into the pool; cleaning upside-down (in the past my suction-side cleaner never cleaned the boulder or the tile). I am currently running the cleaner every-other day. I remove the unit after every cleaning. I also clean the filter after each use. I am amazed that the filter can trap algae.
Thanks!
Awesome
Works great. Keeps the pool floor clean.
Outstanding service and exceptional service.
Work very well. Easy to clean. Live the caddy
Fast setup, cleans as advertised.
Great Product
I purchased the Dolphin Active 60 because I previously had 2 Polaris pool cleaners that broke so I decided to go a different route. The cleaner works great, the app is easy to use and the bin full notification is an amazing feature to have. No more pulling the robot out of the pool only to find you didn’t need to. The only complaint I have is when it does come time to take the robot out of the pool the lift system takes FOREVER! The robot takes a while to power up, when it does it can’t make up its mind where it wants to go, and when it does it seem to take the longest path possible. The main reason I bought this was because of the excellent customer service from Pelican Shops and their in-depth YouTube video. The guys over there are extremely knowledgeable and patient answer all my questions before making my purchase. I’m confident that if anything were to happen to this unit they would take care of it.
Great customer service! Answered the questions I had regarding different models and made the ordering process easy. Quick shipping and my pool has never looked better!
This pool cleaner rocks!! My pool looks great after just 2 days!!
The Dolphin Active 60 was the best pick for my pool and environment. Like anyone trying to sort through the array of pool cleaners I feel I managed to pic the best and correct one for my application. The reason I was able to pic the correct one was watching the very intuitive video that Pelican Shops produced and I followed his recommendation. I am very impressed in the amount of sand and small particulates that it manages to remove. I am more than happy how it cleans the pool. Thanks Pelican Shops!
Works as advertised!!
The dolphin is fantastic. Customer service was very helpful.
Pelican shop made the experience so much more enjoyable and easy. My robot is in the pool and cleaning is much easier.
In general it’s a 5 star review, with some pros and some cons. This machine does do great job cleaning floor and walls in 2 hr auto mode. When it’s done and some corners still need extra time, it’s next to impossible to enable the manual drive. Once you get there, it’s not simple to navigate, it is a delayed reaction, learning curve for sure. Next is the retrieval, it comes to the edge of the pool(expect some time to pass from the button push)but not where you prefer, but where it wants to come up. Ok, but then it does not stop immediately when you pull it out of the water and it’s heavy, so if you drop it on the pool edge and rubber wheels are still turn, expect some deterioration if not damage. Next are the filters, the pleated filters are probably best, but cleaning them is another task. Using so much water and still not getting it cleaned, with all seeds and little vegetation stuck in crevices is neither good for the environment nor the filters. Obvious choice is the nylon filters if you don’t mind little micro particles left in the pool. Lastly, the cord is a pain to wind, but luckily I was able to delegate! Bottom line, good machine, not cheap. Hope it lasts many years, some learning curve. Not for older people with heavy lifting issues. Have to keep it close to the internet hub to employ remote functions successfully. For me it’s a keeper for now.
I like how the well the dolphin cleans. But very disappointed that the pickup feature does not work. And the robot gets stuck on the floor drain even with the pump turned off.
works great
Good Experience from start to finish
Great cleaner, easy to use. Keeps walls clean and gets the leaves and sand from bottom. I do believe I over bought the cleaner I really needed and could have used a machine with fewer options. Filters, Water line cleaning and warranty were my main concern. Not excited about WiFi and scheduling as you should remove machine from pool after every cleaning to protect the parts from chlorine over exposure. Hence scheduling is mute and WI Fi serves no purpose except its kewl.
Fundamentally works as advertised. Suggestions: a mapping system for the app to control areas and a tail to scoop up debris from corners would help.
Really nothing to complain about. Shipped promptly and in good order. Robot does everything as advertised and extremely easy to maintain with the dual filter basket feature.
It is a great robot. It cleans very well. But it is not good on climbing steps. But otherwise I would highly recommend it.
doesn't scrub the wall as efficiently as I'd hoped
Works as promised. Major upgrade to the older Dolphin unit we have been using
So far the cleaner has exceeded my expectations. Very pleased.
The Maytronics Active 60 is an extremely powerful and complete pool cleaning system. It picks up debris that none of my other pool cleaners would handle. Also, a 2 hour cleaning leaves a far cleaner pool. I am very pleased!
Fast shipping, great service, the cleaner is working perfectly. Very good experience so far.
A
Great
It's so easy....love love it why did I wait so long....
Such a seamless transaction! Called, found the exact machine we wanted and it was shipped out to us the same day! Had a few missing bolts to put together the cart but that was quickly rectified with one email. So nice!!
On time and works awesome!!
Great customer service! Would definitely order from them again for future pool equipment needs
The best machine i have invested in. Cut down on cleaning time Clean the pool and doesn’t miss a spot Easy to remove and clean filters The best part is the wifi equipped make it very convenient for me. Only 1 negative thing is a little heavy and my wife can’t pull it up from the pool but she’s a very small woman. I do recommended this machine to everyone
It was easy to set up, no problems connecting to WiFi, just love it - works as promised!
Good
Works much better than my 7year old Aquabot that it replaced. Intake is twice as wide as my old unit. Should pick up acorns that blocked up my old cleaner.
Amazing customer service! Clearly knowledgeable of all available pool robot models and assisted in choosing the right one for our needs. Super fast shipping as well. Highly, highly recommended!
Works pretty good. Had an early model dolphin dynamic 2002 that would get stuck on the bottom drain. This one does not get stuck. Pool is clean. Misses some spots on the first run but if I run it a second time pool is nice and clean. Easy to use and easy to clean with the top basket feature. Love the anti tangle cord. Big upgrade since my last dolphin because the cord would always get tangled. Also love that I can give it voice commands with my Apple Watch. Definitely worth the money.
Great robot! Upgrading from an Aquabot t1000 turbo that finally died. This robot does not get caught on the bottom drain like the Aquabot, is about 100x easier to empty debris out of and clean. Love the scheduling features, different clean options, cool night lights... And the "pick me up" option for easy retrieval at the edge of the pool!
The Dolphin Active 60 is amazing! It does a great job of cleaning my entire pool (as well as the walls and waterline). I am very pleased with the product, but even more impressed with the service I've received from Pelican Shops. That have been absolute rock stars in the entire process (education, product selection, support, etc). I will absolutely recommend them to anyone with pool needs and they will continue to receive my business in the future. Thanks!
We were looking for a vacuum and couldn't find anything locally. Pelican was easy to work with, knowledgeable, and shipped quickly. Thank you!
Folks at Pelican were very helpful and new pool vacuum arrived very quickly. Extremely happy with new pool vacuum, huge improvement over old vacuum.
This bot is awesome! If it was any smarter I could get it to also mow my lawn!
Excellent customer service! The team’s extensive product knowledge helped me navigate through multiple options and land on the Dolphin Active 60. Appreciate the help!
This is my second Dolphin cleaner. It is a great unit very easy to set up and the app was also very easy to set up and use. Nothing bad to say this unit may not be the cheapest option but you get what you pay for. I love Maytroincs and Dolphin you cant go wrong.
I was impressed with the Pelican Shops fast and free shipping of a robotic pool cleaner to my home in Arizona. I purchased the Dolphin Active 60 Robotic Pool Cleaner and it does an excellent job of cleaning the floor and walls of my lap pool.
Very pleased with the entire experience from purchasing the unit to how well this unit works!
Outstanding pool cleaner. Dolphin is expensive, but worth the money. My only hesitation on the Dolphin Active 60 is that it doesn’t get the sand on the pool steps. But , either does my pool service guy. The Dolphin Active 60 does a Great job. Always ready to clean….👍
State of the art. What more can I say. Cleans the pool great and it seems very smart in the way it does it. W love being able to use the app to control it and the included caddy is a godsend.
Absolutely the best! The Ultra Clean Mode is fantastic!
For help choosing a cleaner or placing an order, call our robot team at 973-313-4424 or view our Dolphin comparison chart.

